KO Storage

New units with good security and clean grounds

I was a 13 year $25,000+ customer of this facility. Now just based on that alone one would think you should be treated with respect. My locker was the size of a semi trailer doors on both ends. My locker held not only collectibles rather collections. My locker held my retirement. My locker held ** My Harley Davidson **. Now after making roughly 155 payments on May my normal payment was sent of $180.00. KO Storage office staff credited me $18.00. On June 25th I was auctioned off...

Now I'm going to jump forward to when I found out when I lost my retirement and Harley Davidson. The office staff had called after receiving actually June & July rent. She said you've been auctioned off I said WHAT where is my Harley Davidson? She said impounded up to you to find it? I called everywhere could not find it. At that point I called the POLICE.

The lady at KO Storage when asked said this was over $234.00. Well I don't believe her they can't do simple math. The very next day when I called and talked to her and brought up $234.00 she said where did you get that number? I replied from you yesterday? She said I never said that. I said WHAT you think I pulled it out of thin air? I no longer want to speak to a liar. First lie was my bike was not impounded.
So now I'm talking to management he reviewed what happened called the next day and said Jerry how about we give you every penny you spent with KO Storage it was like 18 months I said NO.
He turned it over to someone else he said Jerry how about I get your Harley Davidson back and family pieces what else? I said EVERYTHING!!! No communication after that. They denied that My Harley Davidson was even in the locker? I had them send me a photo I zoomed in and seen it. Also I noticed this photo was from June 3rd? You can not enter that was wrong. Couple other things now I did send them court papers thinking they might try to finish settling. I never filed them to the court. They in return sent me court papers for dismissal.Brief zoom court I later learned without a lawyer I stood a 2 or 3% chance of winning.

In which I shouldn't even been in court and no papers should have been sent. I was moving my mail was on hold. The certified mail I thought it was a lease to sign. Between moving and just learning my fiance was diagnosed with cancer I was overwhelmed. Now it's my belief one of two things happened? Perhaps they made a mistake on unit number? We know their not good with numbers. Or it was retaluation for a text I made when I didn't get gate access. 5 hrs later I get satellite issue.
Recap...no signed lease, math error that caused this,they can not enter for 29 days by law. Multiple lies during the pandamic. By law they were suppose to let me know where motorcycle is.not even a phone call? Really? I emailed owner not one word back.
This is how they treat a 13 year $25,000 customer????

Gate didn't recognize my code. Gate wouldn't open from other side after loading up a trailer. Year before that after the snow melted things inside the unit got wet and damaged. Raised prices every month.

Super easy and all online!! Very clean and secure set up!!