L & W Safe Storage

DO NOT RENT A STOARGE UNIT FROM THIS COMPANY UNLESS YOU WANT TO BE TREATED POORLY AND BE LOCKED OUT OF YOUR UNIT. I have had my storage unit for a month. Every time I get into my unit I have to call the front desk to come fix the door so it will properly open and close. Tuesday 10/29/19 the 90 year old female worker came out and messed the door up even more then it had been previously. She told me to leave my storage door open and unsecured until Friday when another worker came in and she would leave a note for them to fix it. No note was left. I came back Saturday morning when I had time. The manager temporary fixed the door again and asked us to wait for the owner to arrive. I waited at the storage unit for an hour and a half for the owner to tell me they needed me to leave MY personal unit keys so that they could take things out of my unit and fix it in the next few days, or at my personal convince. I have been promised this for a month. When I expressed my displeasure with the entire situation the owner told me flat out that she doesn’t care. This is uncalled for and unprofessional business. My family’s entire life is currently in this storage unit because we are preparing to PCS with the army. This storage facility is completely ghetto and useless. Take your money and belongings elsewhere for safe keeping.

Only open till 6 pm and is cash only. Non-heated units. Would make things easier if they took card over the phone. I live an hour away, which makes getting there to make my storage payment on time a total pain.

Very inexpensive but not the best upkeep. Still well worth the money!