Lake Stevens Self Storage Depot

I rented an outside unit for over one year, i fell behind on my rent but was able to strike a deal with the owner, that was pay 50% of what I owed and move out. When I went to the office the gal informed me that I would need to move everything in one load. I asked about renting a truck and the gal said they do not rent trucks. When you do not have access or keys you are at their mercy. My unit ended up being auctioned off sending me into deep shock as I had thousands of dollars worth of personal items, tools and not one speck of garbage. The gal was sheepish when I called and found out what had happened, the owner may be alright but the gal behind the desk has serious personal issues of power. I would avoid this business at all costs.

Great experience upon renting my unit here. Very clean grounds. Prices are fine too.

I recently rented a unit here and would recommend it to anyone in the Lake Stevens area looking for a storage facility. The place is very clean and super easy to access, all at an affordable price. Kayla, the manager, was exceptionally nice and provided excellent customer service, making me feel right at home. She definitely deserves a raise! Thank you so much!

Met with an associate who insured business would be open on Memorial Day, Which it was not. The attendant that rent me the unit left my drivers license in the copy machine. The next day, when I went to rent the U-Haul from their sister company who also have another storage facility. I had no license to rent it so my day was screwed up from the beginning. I rented another unit from them just another location. This all happened May 23 and they still haven’t paid me back my money when they know that I’ve rented a larger unit at their other facility. I still have not received my money and it’s June 12

Space was clean and as advertised. Staff is very helpful.