119928 Rick Jones Way, Butte, MT 59750
119928 Rick Jones Way, Butte, MT 59750
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No communication didn't deliver.. found where the warehouse is outside Butte and picked up a treadmill that I presume they broke with the fork lift putting it in my truck
Owner personally drove 2 hours to deliver our furniture on a weekend after Crate & Barrel and their shipping company FragilePak screwed up our delivery. If you are about to leave a bad review it's important not to blame the small MT delivery company for logistical nightmares! These large companies take advantage of small moving companies like Let's Get Moving LLC by providing poor scheduling information and not paying them well. This company goes out of its way to support locals and cares about you. Big companies like FragilePak screw it all up!
Lets Get Moving delivered a sink to us for Home Depot. The item got lost somewhere in Montana. I canceled the order and got a new sink from Lowes. Out of the blue, the sink was delivered to our house. We explained to the Lets Get Moving employee that we canceled the order. We were told to send a text message to the employee's phone number refusing the delivery. We did as we were asked and several months later we discovered that the item was never returned to Home Depot and we were being charged for the sink. The owner, Brain, was very rude to us and would never respond to our repeated requests for help resolving the matter. We are still being charged over $400 for a sink that we asked to be sent back. DON'T EVER USE THIS COMPANY TO DELIVERY ANYTHING!!!
Very rude. Hung up on me when I was only asking for an estimate of my shipment.
0 stars. I called and made an delivery appointment on Thursday and the owner, told me that he could get it sent out on a truck on Friday. (The package had already been sitting there for 5 days and they were suppose to call and make an appointment with us) But when I didn’t hear back, Home Depot said to call and schedule it with them. So Friday came between 8-12 and it didn’t show. I called him and said that they didn’t get a truck sent out and that it will be here on Saturday between 8-12. It didn’t show up. I called back on Saturday when it didn’t come and he said that it will be here on Sunday between 8-12 . Didn’t show up. Then I call him I ask and he states “we are closed call me back tomorrow, i’m going through personal stuff” and hangs up the phone. Very unprofessional. Then Monday comes I call and he says “I promise it will be here on Tuesday. Truck pulls up, I go out, and oops. The package it not on the truck! So the guys tell me that Jake, the “delivery guy that loads the trucks” will call my fiancé and he never did. So I tried calling the owner, the man I have been speaking with. And he is now ignoring my calls and my fiancé’s. They are also ignoring Home Depot, because they can’t get ahold of them either. I sent the owner a message just asking if he can ask least tell me if it’s lost, stolen, if they misplaced it so we can cancel, refund, or get a new order in. But he is not responding.
Update: He called my fiancé the next day, after ignoring our calls and texts, and apologized for not responding. Our package apparently got delivered to the complete wrong address and house. Even though our names and correct address were on the box. So now he is stating it will be here tomorrow between 8-12. Hopefully it does come.