21207 NY-12F, Watertown, NY 13601
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I received my shipment in June 2022. When the team opened the rear of the Penske truck everything was about to fall out. Nothing was wrapped in protective cloth material. All our expensive wood furniture was not wrapped in protective covering material. It was simply all thrown together in the back of the truck, with no regards of being strapped down or properly layered by tier. The leather couches were destroyed from being dragged back and forth against the walls of the truck. Every box was crushed from the weight of heavier boxes. My daughter's bedroom furniture was destroyed from the weight of heavier items being placed on them. Our master bedroom furniture was dragged on the bottom causing the underside and trim of the furniture to be ripped off. Some of the furniture has signs of water damage. Every piece of goods not placed in a box was covered in a brown substance. While moving the goods in the home, damages to the property were made. They failed to fix them. The Livingston moving company stated via telephone that they were the ones who loaded the truck. After being confronted about the damages. That team stated they were not the ones who loaded the truck, but after research and phone calls they did load the truck. Simply lying trying to blame SMYTH Moving Company for their failures. Livingston sent a supervisor out the investigate the damages and he simply stated it wasn't their fault. Trying to keep the blame off his team. I am disappointed that Livingston Moving Company would conduct business like this.
Great company and amazing staff
All I say ???? Lmfao ?