Luther Transfer Moving & Storage

I was not impressed by Luther Transfer. Aside from being terribly overpriced ($2,500 plus $350 in tips for 15 hours), I had the following issues:

(1) The movers were unprofessional. They showed up late both days, acted annoyed that they had to work (especially if it was getting close to 5pm), and required constant direction lest they just stand around and do nothing. One even pooped in my new house and left the bathroom door open so we could all enjoy the smell of whatever rotten thing he had eaten the night before.
(2) Furniture was hastily assembled. My son’s crib was missing screws; had we not caught this he could have been seriously hurt.
(3) Our tv was knocked over and the HDMI cable was broken.
(4) They refused to move a patio umbrella because it was “too late.”
(5) When the owner was contacted about issues with the move, he was defensive and rude. He at least arranged for our patio umbrella to be moved.

There was an older gentleman who did a fine job, as well as a younger kid the first day. However, one kid just stood around looking confused both days, and the other was terribly rude and made our moving experience far more stressful than it should have been. Overall, I do NOT recommend Luther Transport.