Pleasanton, CA 94588
Pleasanton, CA 94588
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I have mixed reviews on this move.
Pros: The lady on the phone, I think her name was Nancy, was very professional and made me feel confident about the move. She quoted me an hourly rate for 4 movers and a truck that seemed very fair for local move. She called before the move to confirm. The phone process really put me at ease that the move was confirmed and the movers would show up, etc.
Cons: The day of the move, the movers showed up on time. Took about 15 min to do paperwork. There was a little nickel and diming of the pricing for little things. It was a little frustrating, but not a huge deal.
The movers did put stuff on the ground to protect the entry way; however they did not but anything to protect the thresholds of the walls. Every moving company I've previously used protected the doors/thresholds.
It was also peculiar that when the movers disassembled items (entertainment center, bed, office desk, etc) Some of the movers would randomly hand me parts. He even stated, 'sometimes I forget and go home with these things'. Some of the movers packed the parts with the item. Its now a week or so in and I am putting shelves together, etc and I have a bunch of random parts to sort through to figure out where they go.
There was 1 mover that seemed to be the main guy and a second mover that seem to have some experience. The other 2, I think it may have been the first day on the job. Also, 2 did not speak any English and one spoke very little. This made it a little difficult trying to give directions of where items were going from the old house to the new house. Many of boxes, etc, ended up in wrong rooms, etc. Paying by the hour, I had to decide to spend extra time waiting for the guy who speaks English to given them directions or just decide to move it myself to the appropriate spot.
We did move into a 2 story house. The guys were carrying large items (large wood furniture) with only 1 person on their back. These items really should have had 2 people carrying up the stairs to prevent dinging the walls. It was just a little careless and dangerous.
Because there were 2 guys that appeared to be the first day on the job, the move took quite a bit longer. The newer guys were standing around waiting for directions from the main lead mover.
What was a local move that I thought was going to take about 6-8 hours, ended up taking over 10 hours. Of course anything over the 8 hours ( I think it was 8 hours) was charged at a higher rate.
Overall, the move was just really inefficient and overall executed poorly. At the end of the day, the items got moved. There were just a few small dings on some things, but after moving several times with movers, some of these things are just naturally going to happen.
The local move, with TIP for the movers (they did work hard, just not efficient, safely or with precision), cost me about $2300. I was expecting it to take less time and therefore not be as expensive.
I did like that Magic Movers had the option to have the movers at an hourly rate, (it saved me the trouble of having to itemize every single item being moved), but in retrospect, I maybe should have considered going with a different company and cataloging the items to get a 'maxim moving charge'. There was also about a half hour of fudged time between the start time and the end time. Not enough to throw a big fit about, but was just a cherry on the top for a move that ended up being a lot more stressful than it had to be.
I would definitely ask when you use this company, the experience of the crew that is going to show up specifically to your home. Also, confirm that the crew speaks a language that you also speak (helps significantly when you are trying to direct 4 guys on where to put all your boxes and items).
I have mixed reviews on this move.
Pros: The lady on the phone, I think her name was Nancy, was very professional and made me feel confident about the move. She quoted me an hourly rate for 4 movers and a truck that seemed very fair for local move. She called before the move to confirm. The phone process really put me at ease that the move was confirmed and the movers would show up, etc.
Cons: The day of the move, the movers showed up on time. Took about 15 min to do paperwork. There was a little nickel and diming of the pricing for little things. It was a little frustrating, but not a huge deal.
The movers did put stuff on the ground to protect the entry way; however they did not but anything to protect the thresholds of the walls. Every moving company I've previously used protected the doors/thresholds.
It was also peculiar that when the movers disassembled items (entertainment center, bed, office desk, etc) Some of the movers would randomly hand me parts. He even stated, 'sometimes I forget and go home with these things'. Some of the movers packed the parts with the item. Its now a week or so in and I am putting shelves together, etc and I have a bunch of random parts to sort through to figure out where they go.
There was 1 mover that seemed to be the main guy and a second mover that seem to have some experience. The other 2, I think it may have been the first day on the job. Also, 2 did not speak any English and one spoke very little. This made it a little difficult trying to give directions of where items were going from the old house to the new house. Many of boxes, etc, ended up in wrong rooms, etc. Paying by the hour, I had to decide to spend extra time waiting for the guy who speaks English to given them directions or just decide to move it myself to the appropriate spot.
We did move into a 2 story house. The guys were carrying large items (large wood furniture) with only 1 person on their back. These items really should have had 2 people carrying up the stairs to prevent dinging the walls. It was just a little careless and dangerous.
Because there were 2 guys that appeared to be the first day on the job, the move took quite a bit longer. The newer guys were standing around waiting for directions from the main lead mover.
What was a local move that I thought was going to take about 6-8 hours, ended up taking over 10 hours. Of course anything over the 8 hours ( I think it was 8 hours) was charged at a higher rate.
Overall, the move was just really inefficient and overall executed poorly. At the end of the day, the items got moved. There were just a few small dings on some things, but after moving several times with movers, some of these things are just naturally going to happen.
The local move, with TIP for the movers (they did work hard, just not efficient, safely or with precision), cost me about $2300. I was expecting it to take less time and therefore not be as expensive.
I did like that Magic Movers had the option to have the movers at an hourly rate, (it saved me the trouble of having to itemize every single item being moved), but in retrospect, I maybe should have considered going with a different company and cataloging the items to get a 'maxim moving charge'. There was also about a half hour of fudged time between the start time and the end time. Not enough to throw a big fit about, but was just a cherry on the top for a move that ended up being a lot more stressful than it had to be.
I would definitely ask when you use this company, the experience of the crew that is going to show up specifically to your home. Also, confirm that the crew speaks a language that you also speak (helps significantly when you are trying to direct 4 guys on where to put all your boxes and items).
Exceptional company and service. Steve William and Eduardo were a pleasure to work with! I have extremely heavy large annoying furniture but these guys were strong careful and very respectful of my belongings. I couldn't get them to even take a break!! I moved from my three bedroom + house into a two bedroom over- stuffed condo. When it all did not fit the movers took my remaining stuff into their storage.... Very accommodating and what a relief!!
Very professionally run business, everyone is friendly helpful and polite. Thanks again guys well worth the price! Will definitely use again and highly recommend Magic Moving!!
Exceptional company and service. Steve William and Eduardo were a pleasure to work with! I have extremely heavy large annoying furniture but these guys were strong careful and very respectful of my belongings. I couldn't get them to even take a break!! I moved from my three bedroom + house into a two bedroom over- stuffed condo. When it all did not fit the movers took my remaining stuff into their storage.... Very accommodating and what a relief!!
Very professionally run business, everyone is friendly helpful and polite. Thanks again guys well worth the price! Will definitely use again and highly recommend Magic Moving!!
Recently moved us from CA to CO - they were on time, professional, and made an otherwise stressful event seem much easier. Highly recommended