1900 Powell St #600, Emeryville, CA 94608
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Estimates aren't supposed to go above 110% of the estimate even if it's not a quote unquote guaranteed estimate. But this company wants you to pay by cashier's check upon arrival and they load the truck and then they tell you you owe way more than that. This feels like extortion to me. I felt lucky that the things were delivered as promised after reading reviews online. I think it was a miracle. I would avoid this company. And if they extort you for more money because you hired them, contact agencies like the Attorney General the police and the attorney general in the states where they operate. This is a common scam. And we have to stop it.
AVOID AT ALL COSTS! My contract was sold to this demon of a company. They will under quote you, load your stuff, then demand more money. They will also demand more money to get your items off of the truck at your destination. Do your research and chose a moving company that is door to door and does not sell contracts. I ended up spending as much as I would have hiring a reputable company. And their 'customer service' is a joke. She treated me like I was in debt collections.
If you have family heirlooms, DO NOT USE THIS MOVING COMPANY!!!!!
it’s basically like one step above a total scam. like they might come get your stuff, might drop it off at some point, will charge you a mystery amount through strange means, might break your stuff. good luck.
TL;DR: Avoid this company at all costs.
My move was subcontracted out to MAP moving and storage (which was a surprise to me) who have incredibly poor reviews and this felt like a bait and switch. My quote managed to grow over $800 on pickup. My desired delivery date was not communicated to MAP by mission moving at all. I was told on pickup by the driver that delivery would be the following day. MAP will not be delivering our items for another 5 days, which is well beyond any estimate delivered by either company while we sleep on the ground.
At this point it’s pretty clear I should’ve done this via U-Haul since it will take this company an entire week to ship my items 180 miles to a neighboring city.
I’m completely disappointed by their professionalism, prices, customer service, and really feel like I’ve been scammed. I will file a complaint with the DOL in case others are checking there instead.