Mayberry Moving & Storage

I have a very bad experience with this company. I have lost & damage some of my household furniture during moving from house to another house. They are very rude & I got a hard time in communication & response. I don’t recommend this company for moving & storage

0 stars, 0/10 would not recommend. TL;DR: If you do not have enough crew to cover when one of your employees has a family emergency, you DO NOT have enough crew. You are messing with people's lives here.

I received a confirmation call the day before my move telling me they would be there between 8am and 10am. Great! I had been packing my house for weeks, and even stayed up until three in the morning the night before the move making sure we had things ready to go. Four hours of sleep is terrible, but at least I would not have to do all the heavy lifting myself! Right? WRONG.

At 8:15am the day of the move, I receive a call telling me they will not be able to move me that day due to a crew leader having an emergency the night before. There was not even an apology, no 'I'm sorry', no offer to move me the following day, no offer for the owner to step in and cover the shift of their employee. This was Saturday, and the earliest they could move me was Tuesday. EVERYTHING IN MY HOUSE WAS PACKED AND READY TO GO. I had the internet being shut off at the old place that Monday (I work from home) and being installed at the new place the day of the move. I had other maintenance people scheduled that afternoon. Because I thought I would def be available in the afternoon if we had movers coming in the morning. I was supposed to have all day Sunday to relax and unpack my house to get ready for the week to begin. BUT NO, WE JUST HAD TO RENT A UHAUL AND DO IT OURSELVES over two days of backbreaking work. I luckily had three saints of friends come help us, or I don't know if we could have even done it.

Thanks for nothing, Mayberry. If you do not have enough crew to cover when one of your employees has a family emergency, you DO NOT have enough crew. You are messing with people's lives here.

Complained about his back and that there were stairs.

Our movers were wonderful. They paid attention to our needs and worked like a cooperative team. I would recommend them to anyone who needs help with their move!