Mckoy Movers

Mckoy Movers is the definition of unprofessional. After calling them multiple times, texting them multiple times, and emailing them multiple times to confirm a time for delivering and unloading my uhaul Ubox, they finally replied to me (via email only) at 10PM at night to confirm a 10AM pickup. this morning @ 9:59AM as shown in the email attached below they cancelled on me without good reason. I had re-arranged my entire work schedule to accommodate them coming, and was hit with the email below 1 minute prior to when they were supposed to be here unloading. Highly unprofessional, and they do not deserve to be a moving company anymore (read all the other reviews). I am convinced the 5 star reviews they do have are all from the owner or employee of the company, as this company has failed on a multitude of levels. Poor communication, highly unprofessional, and not showing up for their job is what their company apparently entails.

Absolutely horrible moving company. Do not
Use them if you expect any customer service or need workers compensation insurance for your building. It is impossible to get in contact with them so there is no way to even know what insurance they have. I am currently waiting to see if they show up after being 3 hours late.

McKoy Movers was an exceptional and pleasant experience. The movers were punctual and administration was very professional. Their initial consultation helped me understand the adequate size boxes that I needed in order to have a quick, efficient and pleasant move. Administration instructed beforehand to send pictures of all of my belongings and space to access to estimate the amount of time and space they would need in order to complete the move. I definitely will use the service again.

I had booked Mckoy Movers through UHaul to move and load a UBox and have never had such unprofessional service. I was initially told that my move would happen at 10am. I had called, texted, and emailed when they did not show up. It was not until 11:30 that they texted me back saying they would be here at 3. At 3, they did not show up and completely ghosted me leaving me without moving help. DO NOT USE THIS COMPANY. There are plenty of other movers in the city who will hopefully show up when they say they will.

Also worth noting, the only 2 5-star reviews are from employees at the company. Do not trust the 3.7 rating.