Mel Moving And Delivery Services

Inexperienced, Unprofessional, unorganized, poor business practices is what I experienced with this company. I booked this moving service over the phone, as what I thought would be the 3rd & final estimate for a 3 hr move. I spoke to Jr. who recorded a list of items for the job but refused to visit to see what needed to be done. Because of the poor materials used in packing, Inexperience in disconnecting a refrigerator, not following my instructions. The move cost as much as the 1st estimate, LM & Sons who have more experience better packing materials & business model. Mel Jr. change the start time twice. Didn't introduce himself at start of job. Didn't follow directions to start upstairs until I secured pets, now pets are missing. Didn't shut off valve before disconnecting refrigerator water line. Poorly wrapped furniture w/o padding, unloaded items in storage unit thrown on top w/o care, stacking books on top of boxes marked fragile, causing hundreds in damage , including water damage to the ceiling. fragile glassware. bed frames, etc.. & not filling insurance claim. Items supposed to go to dump were found in storage. This company is trash & operating with a lien on it's bond.

I recently used Mel’s Moving and Deliver Services for a last minute move that was needed. They were able to provide me with immediate service at a very affordable rate. The customer service was exceptional, as they kept me updated throughout the entire process. If I had a question or concern, their support team responded promptly and professionally. Overall, my experience with Mel and his team was outstanding, and I will definitely be using them in the future. Highly recommend!

I struggled to make a decision, but Mel provided a great quote, and I decided to move forward with it. Unfortunately, due to unforeseen circumstances, we couldn’t use Mel’s service. However, he was very understanding, even with the last-minute cancellation, and didn’t charge us. He was very empathic and understands my concerns. Thank you.