Metro Movers, LLC

Inexperanced movers that move slow. One room of furniture took over 3 hours to move.

We were doing a long distance move from Alabama to Texas and needed someone who fit within our budget and could do our move within a few days. David gave me a quote within a couple of minutes and his price was so great for such short notice I was skeptical. On moving day he showed up on time and ready to go. He traveled through some pretty rough weather with a big truck and in Houston, that’s not easy. He did a great job helping us out last minute and we could not be more thankful. Definitely would recommend Metro Movers!

We have now used Metro Movers for our moves from Birmingham to New Orleans and then New Orleans to Orlando. Every time, they have been punctual (a rarity with movers!), friendly, and hard-working. David is a pleasure to work with and easily reachable. We have already asked for them to do our next anticipated move in Orlando. Would highly recommend!

When the owner of a business hangs up on you for asking why the movers can't confirm an already 48 hours delayed unload date - I would prefer to recommend other movers in the area. It's not too much to ask that someone treat a customer with respect when she's attempting to confirm a pressed deadline and the fact that I continue to call instead of being updated regularly is a shame. I'll be glad to update my review when the owner issues a personal apology for his unbelievably unprofessional behavior. Hanging up is incredibly elementary behavior. Do better. If people want confirmation happy to share my paperwork and my delivery date details - if my stuff ever arrives. I am growing more and more concerned about the delivery actually happening on Sunday.

Total aside, when asking to speak to the owner or a supervisor for him hanging up on me - 'Well unfortunately ma'am you're talking to him.'

I do not believe this company is qualified for cross country moves. I believe they had trouble finding a driver and that's the reason for the initial delay which was two days ago as the original delivery day.

UPDATE

My things have arrived 3 days late. The truck showed up with one mover and no equipment to move the things off the truck (dolly etc). The mover asked me where he could find dispensaries for weed the night before. Incredibly professional after I had to send him hotel recommendations (because I'm google and the owner didn't volunteer that assistance). Wow. Just wow. Again - NOT a cross country moving service. AT ALL. Not professional and honestly I'm disturbed that I was asked to provide access to illegal drugs. Photos on yelp. No excuse - this business shouldn't have a license.

With only a 4 hour notice these guys did a pnemoninal job. Not to mention they found a lost piece of jewelry in the move and returned it back. I highly recommend this company for any moving needs. They have great prices but the service is definitely A+! Thanks again!