Metro Self Storage - Burnsville

Great facility, great employees, clean and I love that it has a drive though to the unit. But be prepared to pay for insurance.

Paula is a delight. She made getting a storage unit simple and easy. She even went to come check on me when I didn't come back down right away after assigning me a lock for the unit (had a slight struggle with getting the latch in the right spot to insert the lock), which I thought was a very sweet touch. She clearly cares for the facility and her customers! Thanks, Paula!

Paula is excellent to work with! Highly recommend this storage facility.

Went in to inquire about a unit and Cassie was there to help. She was very nice and made the process very easy.

I have like this place until I got a notice this month, they are raising my storage rent $70!! Which in my opinion is an extremely high increase!!! In 6 yrs I been late 2 times ( but within 10 days of it being due). Im going to b late this next pmt so I went in and talk to Paula to let her know and asked not to lock me out of it. I will b 4 days late, she said no they lock it after 3 days. I have never ever seen this lady smile. So I don't get all these positive reviews I been seeing on her. Maybe she writes them.