MicroShip, Inc. (Micro Moves)

I hired MicroShip to transport my late mother’s belongings to my home in North Carolina. While they were prompt and punctual in picking up the items in July 2024, it is now January 2025, and I have yet to receive any shipment or even an estimated delivery date. Despite my numerous calls to their customer service—who have been consistently friendly and responsive—I still haven’t received any concrete assurances about when I can expect to receive my mom's effects. This has now dragged on for six months. How much longer is reasonable to wait?

Edit: I was contacted by MicroShip a few days after posting this review, and they have finally shipped and delivered my mom's belongings to my home in NC.

I called several moving companies and all were extremely unaccomodating and/or were way out of price range. I understood a move across country would be costly as I was moving from Colorado to Illinois. There was one company who referred MICROSHIP. When I made the call to MICROSHIP this very nice woman Mary, answered my call. From the first 'Hello, how may I help you' I felt at ease, relieved, comforted and supported. Mary was AMAZING EVERY STEP OF THE WAY AND WENT ABOVE AND BEYOND with helping with my move back home to Illinois. Mary's professionalism, responsiveness, kindness and reliability made my move painless and a huge success. The day the movers came went extremely well; they were efficient, professional and took care of my belongings with care and attention! I Highly recommend MICROSHIP to anyone doing a long distance move. They have your back! Thank you everyone at MICROSHIP! You all are amazing. -Laura K

MicroShip made our move easy. Rob the owner was very knowledgeable and professional without the hard sell tactics. I found MicroShip through a trusted competitor who could not accommodate us. Luciano and Jacob showed up promptly on time and carefully wrapped and packed our shipment. I could not recommend them more highly. I wish I had never used google search sponsored ads because of the nonstop calls, texts, and emails. Microchip is a breath of fresh air in an otherwise awful experience. I wish they had been my first and only call!

Extremely happy with Mary and the team at MicroShips. Have used a number of movers over the years and this is the A team. Very different experience from all the other movers I have previously used. Every team member was top notch and professional. Took the stress out of a big series of moves. Will use again and highly recommend.