MID Moving & Storage

Good people great team

Military move customers, DO NOT allow your PCS to be assigned to MID Moving & Storage. If you get notification that MID has been assigned, force the transportation office award it to someone else. You are within your rights to do so.

I am in the midst of a move and this is how they've loaded my household goods in advance of turning them over to a driver for shipment to New York.

Some of my furniture has been wrapped with soiled pads that should have been retired several moves ago. Some of it is not wrapped at all. All of it was haphazardly tossed on the truck because MID didn't assign enough people to properly complete the job in the three days alloted to pack and load my shipment. During the final day when the focus should have been entirely on load out, they were still packing items. Sensing that they were running out of time, by mid afternoon on the final day they started throwing loose items on the truck including partially disassembled furniture (that will be destroyed because it not properly taken apart and wrapped); and flimsy Rubbermade bins that have been packed loose and under heavy objects that will crush them and everything inside of them. I have picture frames with glass fronts that have been haphazardly shoved into mirror boxes together with no paper to stop them from scraping against one another and noting to prevent the glass from being crushed.

They stacked several dish packs at a time on dollies and bounced them down the stairs. Won't be surprised to have a lot of broken glass when I receive them in New York.

Somewhere in that heap of stuff are golf clubs that have just been wrapped with a blanket instead of properly boxing them up.

They trampled all over a white area rug that could have easily been rolled up at the start of the job to keep it clean.

Screws, bolts, pegs, and other parts from the disassembled furniture were thrown into a giant parts box with no marking as to which piece of furniture they belong.

Multiple crew members arrived without masks. Even after I provided new ones for them, I had to tell them multiple times to wear a mask inside my house.

Crew members had an attitude and were not responsive when I raised the above issues with them.

Barely deserves half a star. Horrible experience with the military move, sloppy and downright embarrassing packing job, random things thrown into any box they could find, permanent labels pasted onto furniture that melted on in the heat, and very lazy packing crew with bad attitudes. Shameful that this company is used for military moves.