Mini Mall Storage

Rick was extremely helpful in setting me up with my unit! I would recommend this storage option to anyone!

Rick takes really good care of his sites! He’s very informative of what your stay will be like and always keeps himself available whether he is out on site or in office. We will definitely be back!

Answer the phone!!!!!! Never can get through and voicemail is full! FYI, just call and say that you’re a new customer and you’ll eventually get somebody on the phone. Also, it’s the smallest 10 foot storage unit we’ve ever seen and it’s lined with unfinished plywood. Definitely could be better for the price smh

After renting three units for a year, I’m locked out of the facility while trying to move into my new house because they changed the gate code since yesterday without informing clients. They said codes would change quarterly but completely missed the July first change. Now this. What a joke. Oh and no proration for emptying my unit before the end of the month. So after this incident my locks will stay on until midnight the 31st even if the units are empty. I’ll never use or recommend Rhino again. What type of storage place doesn’t have someone answering existing customer calls after hours? But hey, two stars because my stuff stayed clean (albeit wet) over the last year.

Code they email you for the gate does not work. Reached out multiple times before 1 pm on saturday and could not reach anyone. Called other locations hoping to receive help or advise and had the same issue. When calling no matter what selection you choose it loops you around to a recording. I am beyond frustrated and if you offer 24 hr storage you should offer an employee (even a remotely working one) for advise and issues. I do not recommend this storage facility for this reason. Now I am bracing myself for issues when I cancel this unit and switch to another.