Mini Mall Storage - Hot Springs

I had an issue with my storage unit around October of last year. After getting the issue straightened out, I thought all was good. I haven't heard from the company other than to pay my bill. Then yesterday, out of the blue, I received a phone call and an email concerning the issue from last year...The conversation did not go very well. It even went so far as to me being accused of lying about the situation...despite me having photographs. I was extremely angry. Today I went into the main office and was greeted by Brandy. She was absolutely amazing! She helped me get everything straightened out and was so sweet to work with. The two maintenance men who met me at the unit were amazing as well. Thank you so much Brandy for your kindness and understanding!

Brandy was GREAT.. She noticed a problem and corrected it. I highly recommend her for your next storage need.

I am a new renter but the process so far has been flawless with very good follow up to all my questions thanks to Brandi

Brandy is amazing! Not only did she help me get a discount my first month of move in, but she was also very informative on the entire process and made everything so much easier! Thank Brandy! You have made moving so much easier!

My 1st experience with mini mall storage was awesome..he made sure we had the right price, (best prices) for the unit..Great customer service, and a friendly smile..Attitude as well..I will definitely recommend people to come there..thank you so much..he was awesome..