Mini Mall Storage - Jonesborough

Was quoted a price and price was doubled due to so called all of these “fee’s” they add on. I was also quoted a free month but have also not received it. This is the most ridiculously expensive and complicated storage service to work with. I would not recommend them at all. We will be removing out things as soon as we get the chance and advise people to read the fine line and details and warn them of being over charged.

Absolutely amazing service with Mini Mall Storage. They are very professional, fast and efficient. The units are well kept and clean.

Keeping it short I try not to be complicated or waste anyone’s time ,
With that being said I told my them exactly what I was looking for my expectations and some experiences from other places and i got exactly that of which I wanted ,they took their time with me and made sure i was totally satisfied before i left i really cannot remember the young woman’s name im very sorry but i had to let you guys know job well done

One star is too high. If there were negative stars, I would score it 5 negative stars. Inept management, zero communication, threats to auction your units when their financial system is broken and auto-pay doesn't work, no customer service on-site, removing unit access due to their management mistakes, adding unagreed-to non-contractual fees. I can't wait to get my belongings out of there. HORRIBLE!!! HIGH COST...ZERO SERVICE.