Mini Mall Storage - Morgantown

Called Mini Mall Storage to compare prices for a 5x10 unit.
To my surprise this company was nearly half of what I was paying for storage on the same road. Majester with Mini Mall was extremely pleasant. He got me switched over the phone, sent the contract via email. The process was quick and convenient.

Elise was super helpful and the application process was super easy! 10/10 would recommend

My experience with Mini Mall Storage in comparison to the previous Rhino Storage is a mixed bag.
Although it can be difficult at times to connect to a representative from Mini Mall, but when you do, they are very helpful and pleasant to deal with. Specifically a fellow by the name of Majester. I may have the spelling of his name wrong, but that guy is top notch. I can not say enough about him. The company probably isn't paying him enough.
My complaint is two fold. This directly involves the old Rhino management compared to the new, Mini Mall. The late fees are very steep. In my humble opinion, outlandish even. I have been a customer for 5 years easy. From my perspective, it doesn't mean a thing. I'm just a number, B045. As well as a dollar sign. The monthly fee was raised immediately and no option for a military discount, that I'm aware of. Just kinda sucks, in my book.
Aside from that, a solid and secure establishment.
If I could direct some of my late fees into Majester's pocket, I certainly would. Whoever is in charge over there should as well.
Respectful, B045.

Alex was a great help in finding the perfect storage unit for my ATV. The price was very fair, these guys have been the best and most helpful in Morgantown. I highly suggest that you use this company to store your needs thanks again Alex!!!

Way too expensive and forced insurance. Notice that most of the 4 and 5 star reviews are from years ago. I wish it was still the original owners. They use economic struggles as a reason too charge more, as if everyday people are not already struggling.