Mini Movers 757

We were scheduled with Apex Direct to move at 2pm on 8/5. I called Reginald Geth at 1:04pm to verify our 2pm start time. I was told by Reginald that they were finishing a move in Chesapeake (we live in Virginia Beach) and they would be a little bit late. I called again at 3:10pm to see where they were. I was told that they were on their way and requested our address. At 3:46pm I called them again and was told they were putting the address into the GPS and would be there soon. The move crew did not get there until after 5pm (3 hours late). I am 6 months pregnant so I headed to the new house to get it ready for the movers to head over. My husband calls to inform me that the moving truck they brought with them was broken and would not be able to move our things. Reginald brought a van of more people to help move (when we needed a new truck, not new people). The original crew warned us that the two guys that were replacing them, one of them was known to steal. They were careless with the offload, and broke a mason jar (which we cleaned up, they denied it). They were initially leaving one man in the truck at all times, so I stood outside to watch them offload. They both started to offload after this. My husband finally convinced them to bring a new truck and didn't arrive to the new house to offload until around 7:30pm. The offload was finally completed at 8:17pm, when I called Reginald to arrange payment. Reginald had quoted us at $250 when we originally scheduled our move. He told my husband he would not go below $200, but he talked Reginald down to $175. After the move and how careless they were with the offload, I called and talked him and got him down to $150. When I called Reginald at 8:17pm, he had asked us for $125 in cash. My husband went out to pay them and they drove off stating they never saw him. Reginald then came to our new home the next evening to collect the $125. On 8/12 we were unpacking our bedroom and saw that our tv was broken. He denied that the damage was done by his crew. I recommend any company besides Apex Direct Movers/Mini Movers.

This has utterly been the worst experience I have ever encountered. I scheduled an appointment to have one bedroom suite moved from one apartment to another. The job took less than an hour. My appointment was set for 7 a.m. It was not until I called the manager at 7:30 to inquiry about his ETA that he then told me he was in Suffolk and would shortly be in route. The workers did not arrive until 9:30! I had a schedule that I needed to stick to, hence why I scheduled the appointment so early. On top of that the works were rude and looked unprofessional. One guy looked like he rolled out of bed with his basketball shorts and flip flops. I am a single female and just basing off appearances I was uncomfortable. On top of being late and the lack of professional attire they did not wrap my furniture as discussed. They literally threw it on the truck and proceeded to move it to the new location. I would never use this service again and I recommend that NO ONE ever does. Please take heed to all of the negative reviews that have been posted. It is not a coincidence that everyone has had negative experiences. I am all about supporting local business, especially local African American business, but business owners like Mini Movers makes it really hard.

If I could them a 0 I would. Stay away from this company. This is the worst business I have ever dealt with. RUN RUN.

The first time I used them the service was great. The second time was ok and decided to use them again big mistake. I called and was scheduled for a pickup for May 26th early in the morning which was find because I had an inspection at 10 am and adviced them I needed to be out by 10 they came out and said they needed more help and would call me in 15 - 20 minutes I waited no call, I called them all day the bumbs wouldn't even answer the phone i left several messages no return calls, however I called from another number they answered. POOR WAY OF DOING BUSINESS! NEVER AGAIN WILL I USE THIS COMPANY OR RECOMMEND TO ANYONE... they quote one price and claim to give you a discount which they did not even though my house hold items could have been sat outside waiting on them, trust me if I had had more time i would have gone with someone else. The employees were great but the way the company does business is really screwed up.I will never ever use them again. It's sad you pay for a service and they gladly take your money just don't depend on them to hold up to the arrangements made. I wouldn't rate them not 1 start.

First i would like to say this was my first time using a moving company... THESE GUYS ARE AWESOME... on time ... professional and courteous... great price and had me moved in an hour ... I will use them again for sure