Mint Moving and Storage Inc

This Company is a scam and sounded to good to be true. I paid this company a lot of money over a year ago, and trusted them with my most valuable pocesions that can not be replaced. and they stole them. I had 20 totes. 5 boxes, tv's desk and other furniture, my Children and grand- kids photos and stuff that had sentimental value to me, So don't trust them or believe any good reviews, was my mistake, My consolation is that I was not the only person this scam was done too,

Don't use this company, seriously walk away!!! They bait and switch you. They have horrible communications skills, and struggle to speak English. They won't answer my phone calls messages or email. Walk away, from horrible company.

These guys were great! They were on time, and everything arrived in tact. Highly recommend!!

DON'T DO IT!!! If I could give them less than 1 star I would. I reached out several times prior to the move to ensure I was good and, once I got through, was reassured everything was online; until time to execute. Long story short, the day of my move they said their driver couldn't get a semi-truck on my street and couldn't do it. Apparently, U-Haul has special semi-trucks. Then they promised to return my deposit that never came. In fact, they stopped responding to my calls all together as if my number was blocked. In 24 years of military service, this is by far the worst moving experience ever! And I should have known better, this company is a scam!

I moved cross country to Louisiana, and went with Mint Moving And Storage. My main issues are summarized below:

1. Nonresponsive- once they got paid my deposit that's when everything changed for the worst. My contracted pick up was for February 12th or 13th and I was supposed to be called 24 hours ahead which never happened! On the 13th I called numerous times and the company phone would go to a voicemail. Around 9PM I was told they would send a truck the next day February 14th which made my travel plans delayed.

2. Price- Despite two quotes which included accurate box count and item descriptions etc they quoted my move for 670 cubic feet. When the truck came, to my shock surprise I had 903 cubic feet! Needless to say it was a lot more expensive than anticipated at 3 dollars and change per cubic foot plus fees.

3- Delivery time- We arrainged our pickup early to ensure arrival on time for our move in date on the 21st. Despite being told our pick up date would allow adequate time to arrive, my family and I received our delivery on the 29th!

Overall I am very upset by this entire process, it was much expensive but more over stressful than it should have been. If communication was more clear and prompt I would not have been so disappointed but unfortunately I cannot recommend this company to anyone.