Morningstar Storage

I was pleased with the service and he was very helpful with answering my questions and had good customer service skills!

Dear owner: clearly the reading comprehension was missed. Buda and Norman wasn't the issue. Your person on the phone at this Cypress location was. In fact clearly training is needed for everyone at this cypress location! The review below was not for Buda obviously since i did it inter the Cypress location! I wish i could give this location a large ZERO

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I have been to the Buda Texas location and the one up in Norman Oklahoma and I have never had someone be so unacceptably rude the person that answered the phone today in Cypress. Please be mindful that this particular location does not follow the company rule in regards to insurance. If I have my own rental coverage I do not have to have the company insurance. There are other locations in and around Cypress that I would recommend before going here. I haven't even rented from this location and just based off of the two things that happened today I would never ever not only rent here but recommended this particular location. I am a strong advocate for Morningstar storage usually but the gentleman that answer the phone he strongly needs some training. Because for him to tell me that it's corporate policy when it's in fact not corporate policy that leaves a bad taste when someone lies to you right off the bat. And on top of that I did not get an email return either. Please do not add salt to any wounds by renting here.

I didnt plan on settling. I really just started looking for a storage, but the deals are too good to pass on. Plus they have great customer service.