11201 Dolfield Blvd #111, Owings Mills, MD 21117
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Experts
Very professional, super friendly, and even went above and beyond to troubleshoot any problems I was having. They were very careful with all of my things and nothing was damaged. 10/10 would recommend and I will definitely be using them for future moves!
Nothing was broken, everything was perfect. I hope to be in my new apartment for a long time but god forbid I gotta move, I will be using Move In USA again.
PLEASE DO NOT USE THIS COMPANY!!!! I can’t stress this enough. The movers damaged the walls of my home and some of my furniture. Items were poorly packed and mishandled. I have contacted the company about the damages done and they have pretty much said that my home owners insurance should pay for the damage. I spoke to Gregg who only gave information about claims for the furniture and not my home damage. After calling around I got in touch with Rachel who was giving me the run around and not trying to rectify the situation. I was told to provide an estimate for the repairs after going back and forth with them. I did exactly that as we had our contractor come in and repair the wall because we were having our new tenants move in two weeks. Rachel basically said that the company invoice I sent was not legitimate and that the company did not exist…(smh) and that we should have gotten 3 estimates from other companies. Keep in mind we’ve been using this company for about 10 years. Basically saying anything to avoid paying for the damages. If you are looking for movers AVOID this one at all cost. I wish I would have read the reviews before using this company. Hopefully, I can help someone else to not make the same mistake I did.
Fast and friendly service.