Move Masters, LLC.

Judy Waters is to be ignored about her complaints about Move Masters. Move Masters is the best moving company around and I'm about to move again in about a month and searched my bank statements to find them again. I don't like having to move but when I do, I will always use this moving company.

Judy Waters is to be ignored about her complaints about Move Masters. Move Masters is the best moving company around and I'm about to move again in about a month and searched my bank statements to find them again. I don't like having to move but when I do, I will always use this moving company.

I just used Move Masters and was very dissatisfied. I would not recommend or use them again. I had a very expensive bedroom suite and they dropped my chest and it was severely damaged. By their own admission it was a “rookie mistake “! They “repaired” it but Kim made no attempt to offer any compensation for the chest being damaged and losing value. They moved an upright freezer that worked perfectly before it left on the truck. A few days later we go to the basement and discover water running from the freezer. We realized the door was not shutting properly. The vacuum seal was not working and the door would not close completely. I lost hundreds of dollars of meats, fresh vegetables and fresh strawberries. No one had touched the freezer since it was set in the basement by Move Masters.I was assured before I hired this company that they were insured and bonded. Therefore, I was shocked when she refused to be responsible for my freezer and loss of food. She was also rude and hateful. I hope I save someone from having the same horrible experience that I had. I will also be contacting the Better Business Bureau!

I just used Move Masters and was very dissatisfied. I would not recommend or use them again. I had a very expensive bedroom suite and they dropped my chest and it was severely damaged. By their own admission it was a “rookie mistake “! They “repaired” it but Kim made no attempt to offer any compensation for the chest being damaged and losing value. They moved an upright freezer that worked perfectly before it left on the truck. A few days later we go to the basement and discover water running from the freezer. We realized the door was not shutting properly. The vacuum seal was not working and the door would not close completely. I lost hundreds of dollars of meats, fresh vegetables and fresh strawberries. No one had touched the freezer since it was set in the basement by Move Masters.I was assured before I hired this company that they were insured and bonded. Therefore, I was shocked when she refused to be responsible for my freezer and loss of food. She was also rude and hateful. I hope I save someone from having the same horrible experience that I had. I will also be contacting the Better Business Bureau!