721 E Compton Blvd, Compton, CA 90220
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Just went back for my second chair from MSI. I will never buy office furniture at a regular retail store again. These guys are the best.
BEWARE!!
Horrible experience with this company on a management level!!
Not with the actual movers : the strong, kind, hardworking men who did ALL THE heavy lifting, loading and moving of my home! The manual workers at MSI are AMAZING!! This company is LUCKY to have these guys be loyal to them.
My review is for the owner of this company: John, and his sales rep Bill who pulled the classic BAIT AND SWITCH of financial manipulation! Bill gave me a quote to move and store my house contents (I had a temporary move to and apartment , had to store 90% of my belongings with them). He quoted me a price, I turned down two other bids because he guaranteed he would stand by that bid. Then....guess what???
Yep...totally went back on his word, AFTER THE MOVE, when they held ALL MY BELONGINGS in their facility! The owner John had the nerve to tell me I lied about how much I had to move and store!! Bill based his price on seeing everything personally & physically IN MY HOME. How could I add more??? This is what they accused me of, instead of admitting Bill made a mistake on his bid...and instead of standing by and honoring a contract...they did the opposite. Left me with no choice, and cost me thousands more $$$!!!
It’s their way of demanding more money from people...what they are most vulnerable with all their belongings in their storage facility!
They charged me more money per month than was in the original bid, and told me they WOULD NOT move my belongings back to my new home!!
I had to hire another company to move all my storage from MSI, AND MSI charged me another $300 fee to have their guys unload my boxes.
DO NOT TRUST THIS COMPANY!
Crooked, unethical management!!
However...they employ wonderful hard-working men who do all the REAL work..the heavy lifting and moving.
Very professional, I have used them a lot and have never had any issues. Very organized and always on time. Great experience. Highly recommend them for any time of moving.
It was supposed to be a simple one day move from Long Beach to Temecula. The seller caused the escrow to fall through. I asked MSI to hold all of our possessions in storage at the last minute. They held everything for us, and delivered our possessions when the sale closed on our new home four months later! Their pick up and delivery was careful and professional. Everything was in perfect shape, and their service was white glove! I can not recommend their company enough!! They are the very best!!!