Movers Van Lines

The crew sent to pack our home made critical mistakes in basic packing and destroyed many of our items. Once delivery was made, my emails went unanswered for compensation. We paid for mattress bags, we were assured they had them, and NO mattress bags were used. They shrink wrapped them instead and the mattresses arrived dirty and they were new. Our beautiful 70 in TV was split up the back because they did NOT take the feet off of it (but they took the feet off of the other one). All light fixtures were scratched, a chair broken, an expensive speaker that should have been with the 70 inch TV never arrived!! The list goes on. No one seems to be responsible for the damages. Where has honesty and integrity in business gone. We have moved often, and have never ever been so shocked and dissapointed. Buyer beware, they are there for you until they have your money. I hope they will possibly reply to my email of today, but I will not hold my breath. Their claims department awarded us $75.00 after all of the photo proof I sent!!! That does not even cover the packing items I paid for but did not receive. I do not ever write reviews, but felt the need to warn others. Below are a few photos.

Extremely unprofessional from the customer service reps to the drivers. Price kept changing with each phone call. Also my items were damaged upon delivery. The worst experience I've ever had.

The movers themselves were professional and nice. However when movers brought our stuff back they lost screws to our 1800 bed. Tore the floor in our brand new home. Lost shelves, alot of dings and dents in cabinets and such. Then to try and file a claim is ridiculous. Then getting called
illiterate by the claims center. I am so fruterated and upset paying over 6000.00 to move cross state lines. There was already so much on our plates and then having to deal with the disrespect and unprofessionalism was just over the top. I will never reccomend to anyone and will never do this again. Plus they didn't even take all the stuff they were supposed to. Had to still rent a uhaul and storage for rest of our stuff. Trying to talk to or get a hold of anyone was a joke was talked down too and disrespected.

The most unprofessional company I have ever dealt with. Did interstate move from Atlanta to Detroit. Pick up drivers were professional, efficient, perfect. Drop off driver was unprofessional, rude, and when I told dispatch what was going on they were even ruder. As of now they have our belongings held hostage. Trust me, use any other moving company. Drop off driver man and dispatch man were very aggressive. Single women use a different company. Try two men and a truck.

Please stay away! I give them a ZERO. Ben is a despicable human being and should be charged with robbery. Not only did they hold me hostage in my kitchen with my 94 year old grandfather but they upcharged me without being able to prove with a bill of lading how my items were over. My inventory list matched theirs exactly and yet I was still charged almost $1,000 extra. I was bullied. I was told they would keep my things if I didn't pay them more money. The owners Ben and Jeremy are crooks. Stay away! Ben and Jeremy have no business running a business. Now that I've read other reviews, I'm disgusted. Unfortunately I didn't hire this company. They were hired by a third party whom I hired in the first place. Had I had a choic, I wouldn't NEVER hire them to do my move. Please learn from my mistake do not hire these people!