Moving Express & Storage inc

Scam! They showed up after 9pm to get my stuff, we all decided they should come the next day so they took some not all. When the movers came the original quote was doubled. I told them to cancel and refund my deposit. They called someone who 'negotiated' a better price. Which was still way more than I was quoted. They took my stuff and then some guy showed up in a truck to get the rest. Mind you the truck was pretty full when they arrived. Once it was gone no one could tell me where my stuff was for days. Then I demandes someone call me. I was told they took it to NJ to put on a bigger truck. Once it arrived at the destination it was the same truck that originally picked my stuff uo. Some of my items were missing and I put in a claim for them and never hear back. They may be the cheapest up front but will cost you in the long run. The driver also demanded tips for this staff.

Horrible communication. Do not use them. They showed up late and then couldn’t even load all my furniture in their rented truck. They also changed my pricing and never communicated. Stay away.

DO NOT HIRE THIS COMPANY, the original review was removed!!!!! in which stayed for a few years. We used this company QUALITY EXPRESS VAN LINES HORRIBLE !!!!! these two companies work together. Rep. BOB at Quality Express is despicable so is Moses at Moving Express Modern day CONS!!!!! Robbed us of THOUSANDS in fees. Please get a company that will give a PHYSICAL WRITTEN estimate go over the details too. We find it VERY strange that the original review was REMOVED, we have reviews that are older than this one from 2020. I thought they didn't remove reviews STRANGE. Hope this does not get remove too. Wish i could give NO STARS!!!!

I never write reviews but this company is awful. Avoid if you want a smooth move. The 'broker' who quoted us told us it would cost HALF of what the ultimately charged. This movers showed up and were rude to me when I expressed my surprise at the upcharge. They said they will charge me extra for my mirror and tv. I ended up leaving those behind. They charge extra for each flight of stairs. Even after I sent the zelle payment, the owner called right away and demanded the movers charge me more money. Basically, these people are scam artists. I forget to mention, I waited five hours at the destination for the movers to get here. Never once did they call and give an ETA. We kept calling for an update.

Company was contracted through a 3rd party vendor (don't ever use Only Vans they are a scam). During the move multiple items were broken, boxes labeled fragile were crushed, and the very expensive painting they packed was ruined because it was not done correctly. Truck was not filled to top so we paid for empty space. We were not provided any instructions on how things needed to be packed and the overall communication was not good. Both pickup and unloading were delayed and we only found out because we called them multiple times- both office and driver. When paperwork had to be signed there was no explanation of what was being signed and the lead rushed us through it. Overall a nightmare experience and trying to get in touch now has been impossible. You're better off packing and moving yourself.