Moving Kings NC

We just completed a out of state move from FL to CO after storing our household goods for over 12 months. We also did an interim shipment to a temporary residence. Beware that the insurance is useless Many of our goods were lost and or damaged and there appears to be no attempt to locate lost items including large furniture pieces. When the mover arrived they attempted to deliver items that were not ours including 2 sofas Each shipment included items that were not ours and no attempt was made to find the owner. The utilize third part movers who really don’t care about tge goods are yours or not. We actually pointed out that some items were not ours line a vacuum cleaner and an outside chair and they just left those items with the trash for us to dispose of.

They actually list a large antique hutch and an antique chair as well as several boxes. We have two large lamps and shades that do not belong to us that were packed in moving king boxes.

I am trying to work with Shannon to resolve but she does not return most of my calls or messages and mist if the time her voice mailbox is full.

Will update later if we are able to resolve any issues.

Shannon was awful. Robert and Scott were great.

I wish I could separately rate the driver and quality assurance team. Robert (driver) and Scott (QA) were great! Shannon was as well until she realized she made a mistake. She first tried to blame the driver and then tried to blame us for an oversight on a COMPANY policy. Very unprofessional and never called to follow up or apologise for her temper tantrum.

We had almost the exact experience as both Tina & Tammy. When the truck arrived it was to small for our home size. They had our couch strapped to the back of the truck when they left. We needed to be out that day due to the new owners moving in the following day. We thought the worst was over but little did we know. After being stored in their warehouse for 6 months, they went to move us in and we found many damaged items. They also damaged the walls to our NEW home during the move in. More than 2 months to go through the process of insurance claims. Approximately $4000 in damage only to get an offer of $50. I would stay as far from this company as possible. The next step is small claims court to see if we get any response, if they are not already out of business. We have tried numerous times to reach out to them. Now they don't even answer the phone.