4173 E 126th Ave, Thornton, CO 80241
4173 E 126th Ave, Thornton, CO 80241
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Horrible company. Scheduled the movers months in advance for my mother. They never showed up. When we called they said we canceled it. Never happened. Extremely rude over the phone. So unprofessional.
Great customer service and the lowest prices you'll find in Denver, Colorado
Kurt moved my mother from one assisted living to another senior's residence. The whole move was made was made so easy due to their great service. It started with their excellent walk through and ended with a bill for far under what the expected price. Everyone involved was so nice.
Not a great company. We scheduled my move for Friday at noon, they day before the move he told me he’d have to push it back until 2, at this point I had no option since it was the day before I had to be out. At 2:30 I asked for an eta since no one had reached me and he said they’d be there at 5:30 at the earliest. Since that was 5 and a half hours late we rescheduled for the next day, a Saturday. They showed up early and worked great But forgot tools so they had to use my roommates to take apart my furniture. After loading up the truck the movers informed me they hadn’t eaten lunch and wanted a lunch break. I understood but then they got lost finding my new apartment so it took 20 min of calling and standing outside to find them, after 30 min of waiting in an empty apartment for them to eat. When they got back they unloaded it very quick and professional and luckily the old roommate lent me the tools for the night but it’s unprofessional to forget that because that’s part of what I was paying them for! Then when it came time to pay they charged me extra for the move being on a weekend instead of a weekday even though I scheduled it Friday and it was their fault they left me hanging. They also tried to charge me for the lunch break they took! I had to argue about how many hours they had been there and they added on extra charges we hadn’t discussed anyway. I’m extremely disappointed. You’d think if they canceled the day before I’d get a discount not charged extra for them doing it a day late! I had to take off 2 days of work instead of one because of them. They have a cheap rate for movers but with the hidden fees, the lunch scam, and me needing to take off 2 days to make this happen, I would have rather hired a better more reliable company.
I worked with Marshall long distance to move my Denver friend who is elderly and not well. He was so helpful in answering all of my questions insuring me that my friend would be in good hands. She was very happy
with Andrew and Henry, her movers, who couldn't have been nicer.