Moving Squad

If you need movers definitely call the Moving Squad a five star experience from start to finish. I have heard some moving horror stories so I was really concerned about hiring movers. When I initially called Ryan answered the phone and immediately put me at ease. What a nice guy!!! He was so friendly and so informative. He circled back multiple times to make sure everything was on schedule and it just got better from there! The confidence he managed to instill on the phone was the real deal. The movers came and packed everything and went out of their way to help above and beyond what they needed to do. A stressful task actually ended up being a pleasure!!

By far my go to company!! Amazing response time, great customer service, competitive rates and most importantly everything went as explained to me. The furniture couldn't be handled any better. thank you for an A+ experience!!

Worst experience ever!!!! They were advised that we had a move out time window and the first thing they do is arrive 20 minutes late. Do not use them for any high rise building move outs, they will over promise and under deliver. They were more focused on moving out boxes and not taking apart our bedroom sets, because of that, the majority of our bedroom sets were left in the 35th Floor and it has been 2 days since our move and we are still without our bedroom sets. Finally, they left one of our pieces of furniture in the 1st floor of the building and were overheard by one of the maintenance people "to leave it behind" and it is still there!! I informed the moving company of all these details and all they could do was apologize and tell me that they understand, however, I received no comment when I sent them the picture of the furniture they left behind. I paid over $2000 for a Failed move. They also charge for fuel (15% of the total moving estimate which they say is for overhead, which makes me wonder how they come up with their hourly price of $115.00). Other companies don't charge the fuel surcharge on a percentage basis. They also charge for overtime (time and a half) if they pass 8 eight hours, so beware of how long they say in the estimate. In summary, they stress they are professionals and come in late as well as hire people who smell like they haven't taken a bath in several weeks. They state that they do a background check on everyone they hire; however, one of the movers admitted that they would rather be smoking weed (who also happened to be the driver). And the head of the crew was only concerned at the end of making sure all the paperwork was signed to cover themselves but takes no responsibility in leaving a piece of furniture behind on purpose. I would dubb the company, MOVING MOB for what they charged us. I would not pay $1 more to finish the move with them since they went way past the agreed amount and Failed to move all our items. They started the move at 10am and at 3pm they were forced to stop due to the elevator breaking down. Once again they were advised that we had a move out window of 9:00 am to 1:00 pm. I would have preferred to hire a group of people from a nearby home improvement store and rent a moving truck myself then to hire this company which all they cared was to get paid and at the end get a tip for a Failed move. Do not use this company if you are moving out of a building!!!