Mullen Moving & Storage Company

Mullens handled my move from the apartment that I had in graduate school to storage. It has been 14 long years, but they will also be handling the transportation to my new house. Hopefully this will be a forever move, but if it wasn't, I would certainly consider Mullens for my future moving needs.

Move went off on time. A few dents in walls, some furniture scratches, had to call to resolve final bill.

Horrible. I ordered a set of furniture from Amazon. The shipping company was NSD Shipping, and shipped on Aug 30 from Seattle, WA. Apparently it was then delivered to Mullen Moving & Storage Company as the local transit station where it would be unboxed and delivered to my home from there. I received a phone call on Wed, 9/11, from Travis stating it would be delivered on 9/12 between the hours of 12-4. I called on 9/12 at 9:30am to verify the delivery only to be greeted with hostile voices on the receiving end while questioning my reason for calling. I responded with 'WOW! This is a very snotty company!' The woman on the other end said she would let Travis or Todd know I called and would be home for delivery. 4:00 came, no delivery. I called to receive once again a rude gentleman who claimed 'Yeah, we aren't delivering that set today' and proceeded to not give me an explanation as to why they weren't delivering, but to lie and tell me they called me. NO, they did not call me and proceeded to tell him I took the day off to be home for the delivery and would be filing a complaint to which he then responded, 'Yeah, ok, go ahead'. I then called NSD Shipping, explained the situation and then was told that Mullen had not even updated the information about the delivery properly through them. Luckily they will be getting me my furniture and hopefully will not use this local company any longer for their point of transit. I am absolutely appalled at the attitude and lack of respect shown to me by this company. Again, I want to reiterate that I did not hire Mullen, they are a transit station for NSD Shipping and do not care about their business practices. Be warned. If they can accept money for delivery from Amazon/ NSD Shipping and not do their job well, they will do the same to you.