National Movers

Norcross
3.2
based on 20 reviews
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Contact Details

5172 Brook Hollow Pkwy Suite F, Norcross, GA 30071

140490595**

nationalmovers.net

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National Movers Customer Reviews
Orel ben haim
07/12/2022
Review:

National movers move me from Miami Florida
To sandy spring GA movers showed on time was very professional Responsible highly recommend Carol and Roger

Emma
30/08/2022
Review:

If I could give them negative stars I would. They stole our Xbox, lost so much of our furniture including my irreplaceable Papasan chairs, and destroyed our boxes. The driver that delivered our stuff got the truck stuck and shifted the load causing damages to our things. After taking an hour to get out of the jackknife they tried to charge us an extra $1000 to back it down the driveway. I wish I was kidding. They instead dropped it off at the curb and made us do THEIR job of moving things in to our new property. When we messaged them about the damaged and lost items they replied with “it’s not worth your time to submit a claim” and have been ghosting us ever since. They pay bots to write these 5 star reviews as the 1 stars reviews are the closest to my experience with this trash company. I’m submitting claim to the BBB but please don’t let these people near your things!

They also stole over $1K worth of my shoes including my sentimental college graduation shoes AND my wedding shoes. Despicable, I’m literally traumatized from this entire experience.

M. Headen
02/12/2021
Review:

What a RIP OFF! Please save yourself the headache and stress. I wish I would've followed my gut feeling. After paying the deposit, I was not able to get in contact with anyone! This company takes your money and disappears until 2 hours before pick-up. My things were delivered damaged, stained and unrepairable. The guys who actually moved my belongings advised me to file a compliant. He admitted this was ridiculous. So, I did just that. When I submitted the photos, National Movers responded saying that they received my furniture as is and that my claim was denied. This is a complete lie. I am so happy that I recorded videos prior to the pick-up. I took the damaged videos after being advised by the movers this company hired to deliver it. Please also see the email with the false information about by things being picked up this way.

Quick update: after receiving a call about how much I want to take this post down, I decided to take legal actions. My lawyers were never able to get in touch with them. Unfortunately we have to go steps further. What a nightmare.

When moving, I hope that everyone chooses a company that they can trust with their belongings - this company isn’t one of them.

Jennifer Pesce
05/08/2021
Review:

BEWARE!!! BEWARE! BEWARE!! Beware! If there is only one review you ever pay attention to, please let this be the one. I am genuinely trying to help other consumers to not have to experience that I did. I have never in my life experienced anything like this as a customer. DESPICABLE COMPANY. I will start with my furniture pickup. The time for my moving day was not ever confirmed. The experience was overall good but I did have a few things that I wanted to alert the company about afterwards- more of just a heads up. Mainly that the lead on my project shared with me he had just started that day after applying over the weekend- no background check or anything, which he laughed about. I did so via email and had to request a RESPONSE and was treated with defensiveness and was more or less called a liar. I have never been treated this way as a customer in my life. I was completely taken aback; shocked in fact. It all went downhill from there. I was being punished. I was storing my belongings in their warehouse and all of a sudden was told I now owed 60 more per month. I inquired about a copy of my inventory list 3x after my first move and was completely ignored. I became so concerned that everything I owned was in this place- I felt uneasy and that my stuff was unsafe. When I provided a move date for furniture delivery 3 months later, I was never acknowledged and then ghosted for over a month when I would inquire about a plan. Finally I heard something. I honestly thought I would never see my stuff again and was a day away from filing a local police report. When my furniture finally arrived, I had severe damage to all of my bedroom furniture (which was expensive). In fact there wasn’t a piece of furniture that didn’t have some form of damage to it. EVERY single box was either squished, tattered or torn. I had so many broken items, especially dishes and things that couldn’t be replaced. A tv was missing. My bed was missing the hardware so couldn’t be put together. I could go on and on about the damage and every little negative thing that I experienced throughout this move but will stop at this. Moving is stressful enough- this experience was so horrible. I am a very calm person so I can’t imagine how someone who isn’t or deals with anxiety would handle this. Please also know this was an almost 10k move. I am now taking legal action. I don’t care how many other reviews are positive- if this could happen to me, it could happen to you. Please please please spend your money with a national and reputable company with numerous locations so you can deal with more than one person and get response. I requested an owner or general manager contact me several times and I could never get past the dispatcher who again was completely nasty and rude.
Would not be held responsible for all of the damage they did. They are liars and thieves!
This review is not exaggerated. In fact, it is grossly understated. DO NOT ENGAGE THIS HORRIBLE DISGUSTING COMPANY.

10/2023 UPDATE: some guy from the company contacted me about my negative reviews, which I’ve posted everywhere I can find a place to do so. Wanted to know what to do to make it, right. I asked for the cost of about half of my move plus the months of storage. He was also rude! And never got back to me. They had no desire to make anything, right 2 years later. They just don’t like my honest reviews. This company is such an unbelievable joke. I am dumbstruck as to how this place is still in business.

The wolf Gamers
07/10/2020
Review:

Move couple of item Came on time very offish highly recommended