National Moving Group, Moving Companies

Worst moving company ever. DONOT USE THEM!! Fraudulent. Give incorrect estimates. Charged me double of the provided estimate. They sublet orders to smaller companies which are even worse than the primary moving company. I hired them for a move from ARKANSAS to Baltimore, Maryland. Mishandled stuff and broke expensive things. The single driver/ loader / unloaded was rude as hell and used the F words on me! He charged me close to 900$ in long carry expenses for moving a studio stuff .. total cost ended up being close to 4000$!!To make it worse, he picked up a random homeless person from the street and told me this is his helper/ unloaded in Baltimore!!!I had to threaten him that I will call the police on him!!!

My worst interstate move experience ever!! Please please please, DONOT book them ever!

I really wish zero stars was an option. Working with this company has been a nightmare, to put it lightly. There were multiple aspects of my grandmother's move that were changed the day of pick up that was not discussed in the initial consultation. The time frame in the signed contract was 2-14 days from the first available delivery date, but when we called the movers that National Moving Group had contracted for this job (Cobra Van Lines) for an update regarding delivery, they informed us that it could take over a month. We then called National Moving Group to get clarification on the situation and whoever we spoke to was incredibly rude and uncouth. He raised his voice at my grandmother, was very unprofessional and said that we were lying in regards to what we were told by Cobra Van Lines. He then told us that they were not comfortable giving us a time frame for delivery in case it doesn't make it within that time frame, yet we have a time frame in the contract. All we wanted was an updated status regarding delivery since they have had my grandmother's things for almost 2 weeks. We understand that things happen and there are certain aspects of this process that are unprecedented and cannot be foreseen, but the communication has just been awful and it appears that neither company is on the same page with the other. Needless to say, we do not recommend working with either of these companies.

ZERO stars! Used this company for a move from Iowa to Virginia. Worst choice I have ever made! They hound you for signatures, add additional expenses, use moving companies that are not responsible with your items (they have lost a 60” tv, air fryer, and 3 boxes) and then will take no responsibility for their hiring of them. Used customer service several times to get things straightened out and they were the rudest, did not want to help, and disrespect you as a customer. I suppose they can do this because they already have your money. There is ZERO respect for your time, your items, or your move experience. What they don’t tell you is that your stuff does not get loaded onto your own truck, and it will not arrive in a timely manner…why…because it gets dropped off at a warehouse. If your sticker falls off your box - which they put on - you will never get it back! We are well over a month from our delivery and no one seems to want to find our lost items! Do you think they would offer a refund of any money…no way. When asked about this to customer service…once again the absolute rudest persons to work customer service. NEVER EVER USE THIS COMPANY!

Had a wonderful customer service experience with an employee Bill Young. He was super helpful and honest and although I decided not to utilize their moving service I will consider them in the future if I ever need to move again! Great deals and excellent service ?

Poor service, will demand more than agreed upon on drop off, and will hold your stuff until more money is given. Known to lock people inside of trucks if you try to get your belongings, so watch out.