National Van Lines Inc

Broadview
4.4
based on 40 reviews
leave a review
Contact Details

2800 Roosevelt Rd, Broadview, IL 60155

170845029**

nationalvanlines.com

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National Van Lines Inc Customer Reviews
Bryan Zandi
26/12/2024
Review:

Interesting Customer Service! They contacted me through various ways and when I told them that I wasn't planning on full-moving service and needed containers only they hung up the phone on me as I was still speaking!

Bryan Zandi
26/12/2024
Review:

Interesting Customer Service! They contacted me through various ways and when I told them that I wasn't planning on full-moving service and needed containers only they hung up the phone on me as I was still speaking!

James Bennett
24/12/2024
Review:

I rated these folks with a five-star plus. Their Florida movers were YARNALL, and the delivery company was ALL JERSEY MOVERS. The work at both ends was flawless and efficient. Communication was good and every box was sticker-numbered. The care in boxing, crating, and wrapping, including a glass dining room table and new club chairs was perfect.

James Bennett
24/12/2024
Review:

I rated these folks with a five-star plus. Their Florida movers were YARNALL, and the delivery company was ALL JERSEY MOVERS. The work at both ends was flawless and efficient. Communication was good and every box was sticker-numbered. The care in boxing, crating, and wrapping, including a glass dining room table and new club chairs was perfect.

Katie Rogers
23/12/2024
Review:

We recently had the pleasure of working with National Van Lines, and I cannot recommend them enough! They handled all of our personal property, including priceless family heirlooms and antiques spanning multiple generations, with the utmost care.
Among these were a delicate grandfather clock, a king-split Sleep Number bed, and a custom-built kids' play set—all of which were managed seamlessly during our cross-country move.
Adam was our main point of contact and was incredibly communicative throughout the entire process. Mike, our driver, arrived each day from out of state with his wife and expertly managed on-site logistics, communications, paperwork, and inventory. They used stickers and provided on-site copies to ensure everything was accounted for, offering an extra layer of confidence for us as the moving owners.
The team arrived early, ensuring there were no snags or surprises. Their attention to detail was impeccable. They reassembled all of our beds, moved heavy furniture effortlessly to the second story, and even double-checked everything to ensure it met our standards. Remarkably, not a single piece of furniture was damaged, which was such a blessing given the sentimental value of many of our items.
The packing team, who were separately contracted, showed incredible respect and maintained excellent communication throughout the process. On the day of the move, the crew loading the truck was equally professional and thoughtful. They understood the stress and challenges of moving with young children and pets, going above and beyond to make the process as smooth as possible.
What impressed us most was the experience and empathy of the team. Many of the crew members have been with National Van Lines for over 10 years or had gone through cross-country moves themselves. Their understanding of the emotional toll of such a transition was evident in their approach.
Adam and Mike, along with the rest of the team, were instrumental in ensuring the entire operation ran smoothly. They coordinated with the on-site team flawlessly, creating an efficient and supportive environment. From start to finish, there was no awkwardness—just professionalism and genuine care.
The foundation and values of National Van Lines shone through every step of the process. Thanks to their exceptional service, we could focus on our family's emotional needs during this exciting yet chaotic time. Their efforts even allowed us to explore our new community and help our little ones settle in and make new friends.
We are so incredibly grateful to National Van Lines, Adam, Mike, and the entire team for helping us navigate this significant milestone in our lives with ease and care. We are so glad our relocation company recommended them!