National Van Lines Inc

We recently had the pleasure of working with National Van Lines, and I cannot recommend them enough! They handled all of our personal property, including priceless family heirlooms and antiques spanning multiple generations, with the utmost care.
Among these were a delicate grandfather clock, a king-split Sleep Number bed, and a custom-built kids' play set—all of which were managed seamlessly during our cross-country move.
Adam was our main point of contact and was incredibly communicative throughout the entire process. Mike, our driver, arrived each day from out of state with his wife and expertly managed on-site logistics, communications, paperwork, and inventory. They used stickers and provided on-site copies to ensure everything was accounted for, offering an extra layer of confidence for us as the moving owners.
The team arrived early, ensuring there were no snags or surprises. Their attention to detail was impeccable. They reassembled all of our beds, moved heavy furniture effortlessly to the second story, and even double-checked everything to ensure it met our standards. Remarkably, not a single piece of furniture was damaged, which was such a blessing given the sentimental value of many of our items.
The packing team, who were separately contracted, showed incredible respect and maintained excellent communication throughout the process. On the day of the move, the crew loading the truck was equally professional and thoughtful. They understood the stress and challenges of moving with young children and pets, going above and beyond to make the process as smooth as possible.
What impressed us most was the experience and empathy of the team. Many of the crew members have been with National Van Lines for over 10 years or had gone through cross-country moves themselves. Their understanding of the emotional toll of such a transition was evident in their approach.
Adam and Mike, along with the rest of the team, were instrumental in ensuring the entire operation ran smoothly. They coordinated with the on-site team flawlessly, creating an efficient and supportive environment. From start to finish, there was no awkwardness—just professionalism and genuine care.
The foundation and values of National Van Lines shone through every step of the process. Thanks to their exceptional service, we could focus on our family's emotional needs during this exciting yet chaotic time. Their efforts even allowed us to explore our new community and help our little ones settle in and make new friends.
We are so incredibly grateful to National Van Lines, Adam, Mike, and the entire team for helping us navigate this significant milestone in our lives with ease and care. We are so glad our relocation company recommended them!

Sadly I am changing my review from a 5 star to a one star. While the team that picked up our belongings were professional and courteous we had a lot of unresolved difficulty on the receiving end. Several of our items were missing and we were told they couldn't be missing because they were all 'checked off'. After multiple phone calls our items were discovered on a pallet in another state - all unwrapped and unprotected. Months later we finally got most of our belongings back, some damaged. National Van Lines has been horrible trying to resolve the lost and damaged items, items that had to be replaced because we needed things that were missing - like a bed frame, and lost days at work trying to resolve this. It is impossible to get someone to return a call to help. I would not recommend National after this experience.

Sadly I am changing my review from a 5 star to a one star. While the team that picked up our belongings were professional and courteous we had a lot of unresolved difficulty on the receiving end. Several of our items were missing and we were told they couldn't be missing because they were all 'checked off'. After multiple phone calls our items were discovered on a pallet in another state - all unwrapped and unprotected. Months later we finally got most of our belongings back, some damaged. National Van Lines has been horrible trying to resolve the lost and damaged items, items that had to be replaced because we needed things that were missing - like a bed frame, and lost days at work trying to resolve this. It is impossible to get someone to return a call to help. I would not recommend National after this experience.

All good, This was the second move using National. Truck was a day late due to a breakdown on the pickup , Showed up as expected for the delivery. Everyone was professional and hard working. Special thanks to Sam and his team in pulling off this cross country move with no issues. Final price was as estimated, no surprises. Had a terrible experience with a previous move with another company, damaged a lot of stuff due to carelessness. I have moved around the country quite a bit so you have to be careful when choosing a moving company and recommend if they are not on the BBB A+ rating list don't use them. Almost went with another company on my first move until I checked out the BBB review on them, nothing but horror stories so be careful choosing and I would recommend National. You do get what you pay for, watch out for low ballers.

All good, This was the second move using National. Truck was a day late due to a breakdown on the pickup , Showed up as expected for the delivery. Everyone was professional and hard working. Special thanks to Sam and his team in pulling off this cross country move with no issues. Final price was as estimated, no surprises. Had a terrible experience with a previous move with another company, damaged a lot of stuff due to carelessness. I have moved around the country quite a bit so you have to be careful when choosing a moving company and recommend if they are not on the BBB A+ rating list don't use them. Almost went with another company on my first move until I checked out the BBB review on them, nothing but horror stories so be careful choosing and I would recommend National. You do get what you pay for, watch out for low ballers.