18409 Cascade Ave S, Tukwila, WA 98188
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Jay was awesome and started us in the right direction, thanks neighbors!!
Very nice guys that helped us move: Tyler, Dalton and Tylor. It was a very stressful move but they handled it very well. Everything arrived safely.
You know, there's So much more than 4 things to 'like' about this business..my change in companies was down to the wire, and they responded beautifully..from the sales team to the dispatch coordinator, from the friendly knock on the door to the completed paperwork. Lenin ..I heard him smile when he answered his line. He was empathetic, focused, detailed..and that crew!! Tyler, David and Alejandro were cordial, upbeat, focused, concerned, passionate, efficient, innovative, and way beyond what I could have ever asked for. Their coordinator, Lucas, reached out for specifics to be sure the team had the information they needed. When overtime was closing in, lead Tyler made it a point to prioritize, to remain as efficient and cost effective as possible for me, and that in itself saved me Days of work..and hundreds of additional dollars in savings. This company says they strive to provide the best service possible..and they did just that..and more. Thank you So much for everything, gentlemen. I will see you again should I need you!!
!!! DO NOT HIRE THIS COMPANY FOR RELOCATION PURPOSES !!!
If you use $100’s bills for toilet paper, then this review is not for you. If you’re a SCAMMER looking for business partnership, Neighbors Moving & Storage of Seattle, LLC is your best choice.
I requested 2 men crew @ $169/hr. They sent 3 people (1 woman, 2 men). The nice woman showed up w/ a clipboard, started talking to me and my wife while the 2 men started working. So, I thought she was in charge for administrative purposes only, not part of the MOVING crew. However, she said we were already being charged 5 hours for 3 men crew, and they weren’t even finished their first hour in the old house.
At our new house, a lady at their office spoke to me and told me I was being charged 5 hours on a 3 men crew rate @$223/hr. no matter what. So, when I explained that I understood that they will charge ‘travel’ time, but didn’t expect that they were charging 3 hours of travel, while the moving out/in process only took 2.
Apparently, the claim for 3 hours was including being stuck in traffic time included. The lady, who apparently was part of the ‘MOVING’ crew, had explained to me, as part of our non-business related conversation, they started early to make a drop before making their way to our old house, and will have a stop on their way back to the office after leaving our new home. But, THEY ALREADY HAD PAPERWORK PRINTED WITH 5 HOURS to CHARGE ME AS SOON AS THEY ARRIVED!! They have whole group of Psychics working at this company.
So, I was being strong-armed to pay for 3 men crew when 1 of the crew member only lifted couple of boxes at the new place, and somehow this company knew it will take 3 HOURS of travel time BEFORE they even start their trip. ONE OF MY BIGGEST REGRET IN ANY BUSINESS TRANSACTIONS I’VE EVER HAD.
PLEASE SHARE THE MESSAGE! I WOULD AVOID USING THEIR SERVICES AND SPREAD AWARENESS OF THIS TYPE OF SCAM TO MY FAMILY, FRIENDS, BUSINESS ASSOCIATES and ANYONE WITHIN MY SPHERE OF INFLUENCE.