New Mini Storage

This guy is an absolute crook and liar!! We were recommended a unit by the owner Marcel Leclair. We looked at the unit and realized that it would not work for us so I called to let him know the next day and He told me he would credit us back. He shorted our refund $30 and when and I called to ask why I was told it was a processing fee. A $30 processing fee for not even using the unit?? Pretty bad when a business owner is so desperate for money that he has to steal $30 from us!!!

This place is a dump and the owner a pathetic rude excuse for a business owner. We were offered a unit here, first month free, when renting a Uhaul trailer. We drove 1.5 hours from our home to drop a large item for storage and then head to airport. On arrival to the site at 1230 the office was closed, no note, phone number, no one around on the grounds. Called the number found online. No answer several times. Called Uhaul and they tried to call the “business.” After not knowing what to do we got gas, came back, tried calling again. While on phone with Uhaul the owner called us back and was so rude and sarcastic. He had left an envelope in a box outside with a contract. Wanted a cc number over the phone, said we had to pay for first month (was free with Uhaul) and when we asked about that he was such a jerk and said well you dont have to rent from me! From this awful business, customer service, and personal interaction with this man I have a good understanding of the quality of person he is. Do NOT bother with this person or business. Oh, and we were also quite surprised to find the online pics of a nice facility were NOT taken at this dump! Wow! I called a moving company and storage down the road and drove over there and experieced professional and present staff, quick leasing process, and a nice facility-thankful for that little blessing in this disaster.

DO NOT GO HERE these pics aren't the storage we are always here with our moving company getting peoples stuff and they are always loaded with rat droppings and animal nest!!! 99 percent of the units leak save your money!!!!