North American Moving Services

Terrible experience from start to finish. We were lied to about our delivery range and they tried moving it out several times. We asked where our things were as they were going to start charging a holding fee and they wouldn’t tell us where the van was located. We fought back and forth for them to deliver by the end of their range and of course at the last minute they then said they’d have to push out another week.

The driver always threw his hands up and said it’s “them” and the dispatch always said the driver was in control. Everyone pointing the finger at everyone else. Finally, things are delivered and with a few damaged items but not the end of the world, right? We showed the driver and “gosh, this had never happened before” - there must have been a leak somehow.” Fine, things happen and thankfully it was only two boxes so we filed the claim and our driver blamed us saying we left a bottle of water in the boxes and so our claim was denied. I can’t believe he lied to our faces. He tried to arrange for himself to pay at delivery and now I know why - he had planned to cover himself as I’m sure it looks bad to have these sorts of claims against him.

I will tell everyone that will listen to never use NorthAmerican Moving and Beltline.

They did a nice job with my items. Very professional The hardest thing is getting a predictable delivery date. It it not easy to coordinate all that is required in a move without it.

Everything went as planned. Very professional from the booking agent, coordinator to the final mover. We were very pleased