North American Van Lines

The packing crew said a lay over in Seattle would be 2 days it was much longer and cost 2000 odd dollars. Upon arrival I had to wait two weeks for furniture to come. Then when the men finished unloading my furniture they rushed me into signing final form. I was reimbursed for Dyson vacuum. Lost antique chair, chrystal,, precious family dishes etc. Do not let them rush you in your inspection at your destination.

They never sent an estimate through my email like they said they would do.i kept waiting for it in vain.

It was a horrible experience and I’m still dealing with Shauna for a claim. According to her, I can’t file the claim on the website and it has to be printed and signed. During a pandemic, why wouldn’t this be electronic? It doesn’t make sense when the website lists a link for claims. I’ve been given the runaround with this process, as to not get compensated for the negligence. Military move from FL to MD and my furniture was damaged, along with rude movers. Older man by the name of Sam dropped my couch in front of me without apologizing, instead he had an attitude because I took pictures of everything. The entire move was disappointing on Coleman’s side. Lloyd was very helpful with the move quote but once the movers arrived, it went downhill quick. Both men didn’t seem to agree with how they would move items. I had to step in several times to reiterate the delicacy of certain items (EVEN THOUGH I LABELED THEM AS FRAGILE WITH BIG BRIGHT UHAUL STICKERS). This was supposed to be relatively easy with how I organized things in preparation. I would never recommend anyone who cares about their assets to move with this company!!!!!!!!