North American Van Lines

We moved from Illinois to Jacksonville Fl. North American after 4 months of paying storage the first delivery arrived, even though we were promised one delivery, half of our possessions arrived and the second delivery was to arrive sometime later. Three weeks later the second delivery arrived, the driver had no helpers so my wife and I unloaded the truck. I contacted North American and all they had to say was it was the driver's responsibility to hire helpers. Then fire the driver. Since they split the load we were missing a lot of items. When I contacted them it was too bad, so sad. I received no satisfaction at all from this company. I went local for my move and got burned. I received an email at one time stating they had found some of my items that we were missing, but nothing showed up. A lot of promises but poor performance. I would be very weary of doing business with this company.

Bob Spohnholtz

North American Van Lines provided exceptional service from the time I contacted then through completion of our move. The crew was very professional and took excellent care of our things. I highly recommend them.

All aspects of our move was handled professionally, efficiently and courteously. All of our possessions were packed and delivered without damage. Kudos to the crews and especially Patrick.