2641 Corporate Pkwy Suite 100, Algonquin, IL 60102
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North American Van Lines Customer Reviews
(based on 20 reviews)
15
2
1
0
2
16/10/2023
Review:
Out of 4 interstate moves by four different companies this one was the worst out of them all. Most damaged items. Dishonesty from what estimator stated and what company stood by. Did not call to confirm arrival time for Day 1 packing. Had to provide tape on day 2 of packing and then having to fight to get reimbursed. Left diesel fuel container in my garage with diesel in it and won't take care of the disposal. Damaged a wall in the move out house I had to fix. Was told by driver they would do a one-time pick up of used boxes, when email a request, it was $175. They unloaded numerous items at the new house- through the house instead of using the side gate or into the actual garages. Example - patio fire table- dropped glass fragments from the table through the house, instead of going around the side. Very disappointing.
30/09/2023
Review:
Scheduling my move was very easy and they were able to accommodate me quickly. I highly recommend working with this company!
02/09/2023
Review:
From the first local pickup to delivery earlier than thought service was great. Was worth the quote and peace of mind working with North American’s agent : Advantage.
28/07/2023
Review:
From the beginning of the process everyone I dealt with was responsive, friendly and professional. Chuck completed the estimate via FaceTime. Carmen was assigned as my coordinator and she is great. Moving across the country is really stressful and I’d never done it before and it’s just me so no one to take on some of the load. I called Carmen one day and said everything I was worried about and she calmed me down and said they had it. Fabian was my driver so he was there for every step beginning with packing. His crews were awesome and the 2 men that were with him for the unloading were great about moving things if I didn’t like the way a room looked. Great experience from beginning to end. Highly recommend.
27/06/2023
Review:
North American Van Lines did an awesome job from beginning to the end of my move. Very professional, and they took good care of my belongings. They were also very prompt in delivering to the final destination.