North American Van Lines

The packing crew that came at the beginning was fast, efficient and packed my property with great care. The delivery crew were great and on time.

Excellent service from first contact through to deliver and setup. All people were courteous, knowledgeable, friendly and respectful of my belongings and property.

Great. Very quick with response and the move went very smoothly. Highly recommend l.

What a nightmare and we are still living it. It started on 7/26/23. Our driver canceled and the company sent two straight trucks to load our household items to bring to their storage facility. That crew was great, careful, courteous and professional. I thought we were going to get great service, man was I wrong!!! My trip coordinator was a nice person but never communicated. My belongings sat in their warehouse until 8/1/2023 when most of my heirloom items were CRAMMED into half a truck fracturing a number of pieces handed down from previous generations. The tears wept were significant. Approximately 55 pieces were left in the Killeen storehouse and I am still awaiting delivery scheduled for 8/15/2023. I don't know what condition these items will be in when they arrive, hoping for the best. I chose North American because of their stellar reputation and high rating. I had cheaper quotes but decided not to contract with them because I wanted to protect family heirlooms for future generations.That didn't work. I will now have to experience their claims services. I am a retired, old Vietnam vet who was hoping and planning for a final easy move to get closer to kids and grand kids.
Steve Squires

We had an excellent out of state moving experience with North American Van Lines! The same two workers who loaded our truck delivered and unloaded it for us. Communication was great and they worked with our timeline. Would highly recommend to anyone moving out of state!