North American Van Lines

We had an AWFUL experience with American Van Lines. We will NEVER EVER use them again and we will tell anyone we know not to as well. They are real great up until the move and then it all goes to hell. They tell you the average delivery time is 3-5 days from pickup. . . try nearly 4 weeks !!! They also subcontracted the whole job to a totally different company, ITX, and never even mentioned it. These guys were super unfriendly and used very antiquated technology (hand written CC card numbers and required I send over a photo copy of my CC). They are getting this same review next. I could never get to through to anyone with an update on delivery. They would say 'you will hear from your agent by end of day' or tomorrow....and every day I would have to call back. I actually believed that we might never see our belongings again. Once we were within a few days of the real delivery (that did finally happen), I received calls from American Van lines daily asking how our delivery had went....and it HADN'T! It was unbelievable. Do not use this company.

I just spoke with a representative. RUDE. its the only word I would use. On top of that EXTRA EXPENSIVE!!!!!

Fantastic service. Caring people. Everything arrived in good shape and on time.

Best company to work for ??

We recently moved from Loveland,CO to Sherwood, OR. We got quotes from 3 movers and chose Great Plains based on past reviews and the quote. Sergio was easy to work with and Liz was able to answer my questions quickly. We had the kitchen packed by Great Plains, but we packed the rest. On the day I’ve the move, Larry showed up with a large crew that worked for ~6 hours. Because of where we lived they be used shuttle trucks. We also had one of our cars shipped for a very affordable price, arranged through Great Plains. On the receiving end, Larry was there a day before the original expected delivery date. The unloading crew was just a great as the loaders were. The whole process was a way better experience that I expected. I would definitely use North American if I need to move again.