Northeastern Van Lines

Moving is stressful to begin with but involving Northeastern Van Lines made it worse. Long story short .Gave me an estimated cost of $550. I told Mike where I was moving from and moving to. Told him the furniture, items and roughly how many boxes were being moved. I expressed my concern of the price at the end being changed. He reassured me that the price quote he gave me would basically be it. Day of the move .The price Mike quoted me wasn't on the paper I was signing. It said $687 and when I said something about that price not being told to me, the head mover said well after looking around and the distance, this is more of a $1500 job. I was caught off guard and didn't know what to say or do. At that point, the other 2 amatuer movers and I say that because the 1 kid carrying my boxes nearly dropped them because he wasn't paying attention, started loading a few of my boxes. I then made the decision to just cancel the job because this was $1000 more than anticipated. Now, I understand the driver wanted to be reimbursed for his gas and tolls which was $54 but I only had $25 on me to give him. When I told him I didn't have the full $54 he then decided he would hold my boxes hostage until I gave him the money. Things got heated with my husband and oldest son. It got very uncomfortable and I just wanted to get my boxes and have him go before things got worse. I gave him the $25 I had, he gave me my boxes, and they left. I'm writing this review being completely honest. The owner will probably have some smart-aleck rebuttal for it but I don't care. When I called other moving companies they did quote me 1500 to $1,600 but at least they told me that from the beginning. I felt I was baited in to getting them to move my furniture and maybe they thought they would corner me and I would be forced to use them. I'm happy to report that I was able to secure a moving truck for this Saturday and anyone I have told this horrible experience to has volunteered to come help us move. Everyday Joes like us sick and tired of being ambushed. Hard-working people just trying to get by and do what they got to do being taken advantage of. Nice try but it didn't happen to us. You could take this review seriously or you could chance it and use them and if you do I hope your experience is better than then ours.

I just read your response MIKE!! No, you are the low life bottom feeder preying on people. Also, you're the liar because NO ONE attacked your workers. Unless you considering yelling being attacked but when people are telling me that you won't give me my boxes then yea, my HUSBAND got loud. Also, remind your workers that they shouldn't beg the customer for a cigarette. Very tacky. If people choose your company, I'm sure, they will have the same experience. What I should have done was looked on Yelp before choosing you because MANY people are saying the same exact thing. Good luck buddy because karma is gonna get you for the scam you're running. You are a straight up BOTTOM FEEDER!

LIARS, LIARS, LIARS!!! This poor company makes it bad for ligitimit companies who apply appropriate customer service and best business practices. Michael Boston refuses to take professional responsibility for the inadequate workers under his poor leadership. SCAM SCAM SCAM
Please do not use this company for any move. You will have regrets at a time that should be as stress less as possible.

DO NOT TRUST THESE PEOPLE!

Word to the wise... take your time when looking for a mover and RESEARCH CAREFULLY & THOROUGHLY! I wish someone had warned me, so I hope to at least warn someone else.

I found this company on Craig's list under local South Jersey Movers.
Michel Boston is who I dealt with. After 2 calls to him I felt assured that his company would completely move me for what he estimated to be approximately $400. This included 2 hours 3 men would need to make the move and a small fuel surcharge because we were only going 3.5 miles. I specifically asked if there were any additional charges and was told no. He took my credit card for a $100 deposit.

The afternoon before my move I received an email from Michael with a 'first estimate'

Labor charge: $350.00 (02:00 X $175.00)
Travel time charge: $175.00 (01:00 X $175.00)
Fuel Surcharge: $52.50
ESTIMATED TOTAL RELOCATION COST IS: $577.50

This was more than originally quoted but then again quotes are only estimates. However I did email Michael about the deposit I gave him that is not on the estimate and 'Travel Charge' he neglected to mention in our 2 calls and previous email. His reply is below:

When we spoke on the phone I told you the deposit would be reflected in the contract when the driver comes to your home.

None of these charges are new. These are the basic charges it takes to do a normal household goods relocation. If someone told you that they were going to do your job for $300 they are lying to you.

We are not going to lie to you too get you on the schedule. If you want your move done correctly by a license and insured company this is what it is.

Not going to lie to me to get me on the schedule??? This was less than 24 hours before they were scheduled to begin the move on the last Saturday of July... possibly the busiest day of the year for a mover. Like I really had a choice to secure another mover at this point in the game.

They arrived 1-1/2 hours late with no courtesy call, and proceeded to explain to me that their travel time was 4 hours (not he 1 on the estimate) because these sub-contractors came from New York. (not really local South Jersey). After he reviewed all the additional charges that would be necessary and 5 hours that this move would take (not 2 as quoted) my $400 move quickly turned into more than $1600!

The guys had already loaded a bit into the truck before we decided this was just absolutely ludicrous and told them to stop. They called Michael a couple of times before we agreed to a flat $1000 for the complete move. Still more than double what was expected.

They are a scam! They take your deposit and then do not show up. They underbid jobs just to get you under contract, then do not live up to the deal. They didnt show up on moving day!!!I

paid $100 deposit in May to reserve a moving service. My move date was June 27, 2016. i got a confirmation email and everything was correct. I even emailed and called to confirm a week before . Northeastern van lines did not show up on the day of my move. When I attempted to call, I got the reason that someone messed up and missed booked me. I asked for a refund. I was quite upset, as I had everything ready to move. Mr. Michael Boston hung up on me 2 times on the phone. All he could do was say he was sorry, and that they shouldnt have booked a move for so 'cheap' I requested a refund. He told me I should have it in a few days, refunded to my card.. I was fine with that, and booked another company to come out to move me the same day. After a week, I never recieved the $100 refund, I emailed Mr. Boston and left him a voicemail, as well as the partner, Liz. No response from them. I also left them another voicemail and email on 7/12. Yelp has a ton of bad reviews for these scammers. Do not use them! Terrible customer service.