NorthStar Moving Company

Ron, Luis, Wilber, Ubaldo and Esteban are terrific. Best moving company ever!

My experience with this company was terrible! We had 3 movers and each of them were the worst. One of them mostly stayed in the truck and when I went down stairs(there were elevators) to check on him, he pretended that he is actually doing something in an empty truck! It took them 7 hours for a one bedroom apartment with the least amount of furniture possible and I literally cried after they left. I reported to the company after a while. Wendy, the manager promised me %75 refund( well later she said she didn't say that and that was a misunderstanding!) anyways I didn't calculate the amount she offered and after our conversation I realized it is less than %50 for that awful service. Not to mention the way she treated me( It was like I was the one who did something wrong) they decided to give me a full refund under one condition! That I never use their service again!! I wouldn't have done that anyways. The 2 stars that I gave them was for the full refund but everything is not just about money they need to treat customers properly even when they know the customer won’t come back to them. That is called ethics! Their terrible service was their fault not mine so it's not like they did me a favor it's like they processed a refund as a compensation! I mean what is the point of paying more(comparing to other companies) when you're not receiving a proper service!

We needed to store all of our furniture for a home remodel, and based on reviews, we decided to go with Northstar Moving. We are very happy with the service we have received from them. From our initial contact with Dan Cohen, to our moving crew of David, Rafael, Esteban, and Ramino, everything was handled in a professional manner. The crew was meticulous in their preparation of our furniture for the move.

NorthStar has helped me over my last 6 moves. They are legit. They are honest, hard working, and provide good customer service. Every crew we’ve had has been great, which has made me such a loyal customer. Recently we had Alex, Ubaldo, and Jugo on our move from Manhattan Beach. It was a full day and we had a lot of stuff and they went above and beyond for us.
Thank you NorthStar for everything and for making moving less stressful for your customers.