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I can’t begin to describe how furious I am with this company. I rescind my initial positive review given in person after a long day of moving - I had not had a chance to do even a cursory inspection in decent lighting. After looking over our nice wooden furniture, we’re hard pressed to find even a single piece that doesn’t have a new scratch, dent, or paint rub mark from hitting doorways. This is furniture that in most cases has made it through several cross country moves unscathed - until now. We will be filing a claim with the company once we’ve also opened all boxes to assess for any additional damage.
The one positive thing I have to say is that our movers were fast and courteous. However, they were not careful and did not use nearly enough furniture pads. We gave them professional leeway and only stepped in a few times to ask for changes here and there, thinking they knew what they were doing. Big. Mistake. They tried to take furniture through doorways that were obviously too small (we were more than willing to take off doors), stacked items that shouldn’t be stacked, and did not properly protect anything. I would not recommend this company to anyone who values the belongings they’ve worked so hard to earn and keep nice.

My wife and I have used East Tennessee Moving Specialists for our numerous Ethan Allen deliveries and now for moving us to our newly built lake home. Brian, Christine, and the entire ETMS team are incredibly professional. They always go out of their way to work with our changing schedules and they have been consistently on-time, never damaging anything they have moved nor our homes in any way, and they are highly professional and courteous in their demeanor and actions. Without any doubt, they are the best and most professional moving firm we have ever used. When we purchase from Ethan Allen, we will continue to request/insist on ETMS for our deliveries. No matter what we need moved and/or delivered, we will continue to ALWAYS use ETMS. This is a company my wife and I will be loyal to for all our moving needs.

The workers are very respectful an hard workers