Offsite Warehouse

Paid for 2 units they put money towards one and sold my other unit that had alot of valuables personal papers and other personal stuff alot of money worth in unit and personal items and stuff that is not replaceable admitted to it being a glitch in there computer system had proof of paying for the units and all what a joke this place is there scam artist

This has been the worst storage unit experience I have ever had. I have had this unit for two months now. I went to my unit a month after I stored my things in and there was mice feces everywhere. I places traps and in one week have trapped 9 mice already. They have destroyed my couch my mattress, blankets, clothes, and everything they could get in. I called the company in order to talk to them they said the manager (Tony) will call me back. The lady was laughing on the phone when I was describing the mice ruined my things.

Just an update on my experience with this company. The manger called me he was very calm and I don't care it is what it is mentality. He didn't sound shocked that my storage had mice. I have attached some pictures from my unit in case there as any doubts.

I hope they learn that this is not the right way to run a business.

Worst customer service ever avoid this location at any cost.