Olympic Moving and Storage - Lakewood Moving Company

Called in on Monday the 21st to do an office in Downtown Puyallup, by the end of the month. The office has maybe a combined 20 items. 5 of which are desks. But 1st they wanted to send a rep out to give a quote. Rep comes at 9am on Friday morning to give me a quote instead no quote comes in Friday or over the weekend. Then Monday morning I get a text I never gave them permission to text me. not a call, like a normal business would do saying they can't do the job. So I just WASTED 10 days waiting for quote that I didn't get and now here I am 4 days til the end of the month and I have to scramble to find movers.

Terribly ran company, would never do business or send business

I can't recommend this moving service highly enough! They recently relocated five departments for us, and the entire experience was exceptional. From start to finish, the team handled everything with incredible care and professionalism. Faculty members couldn't stop raving about how helpful and friendly the movers were throughout the day. Their attention to detail and positive attitude made a stressful situation so much smoother. If you need reliable and efficient moving services, look no further! Thank you for a job well done!

First time using theyre service I highly recommend getting kendall and Anthony they Did great work and hope they're boss give them a raise

We contacted Olympic Movers to help us do a local move in under a week. They came out and gave an estimate based on the amount of men, time and equipment that would be needed to complete the move and we agreed. The day of they showed up on time, worked courteously and diligently. Overall we were impressed with the work the movers performed.

For the initial estimate they company insisted that a veteran member of the stuff visit the apartment to assess the job. The proposal offered by management was 4 men for 4 hours at the first location and 3 men for 3 hours at the second. On the day we only had 4 men for 1.25 hours and then 3 men for 11 hours. Our final bill was 26% higher than the estimate. I understand that an estimate is just that, and that it may take longer than you originally thought. However, if there is a drastic difference in what was planned and what was delivered in terms of man hours I think it's fair to ask for some consideration. When I asked management to decrease the bill to something more reasonable (which would still be 16% over the estimate; they refused). In addition they started applying pressure to me and my wife to pay immediately. They called my wife the day they emailed us their bill of loading asking for payment. They then called repeatedly the next day demanding payment, threatening enforcement of their contract and trying to drive up the pressure to get paid as soon as possible. The man had the gall to say that we should give them a good review since they showed up and worked so hard (this was the manager/assessor, he was not working as a mover that day). Again, I understand in this industry it can be difficult to collect on a service that was already delivered, but that was really not necessary here and using these tactics within one business day (we moved Friday, they emailed us the receipt Monday and started the pressure on Tuesday) of a major event seemed unwarranted.

Overall would I recommend Olympic Movers? I guess I might with some caveats. Their movers did a fantastic job. However, their billing and sales leave a lot to be desired. If money is not a concern I would recommend them; if it is I'd recommend a larger or more reputable company that will deal with you more fairly. I say this because:
- They made an estimate based on their own assessment of the job, changed the agreed upon allocation of men and failed to deliver within their time-frame which ended up costing us more.
- They refused to accept responsibility on their end for the higher cost and refused to accept a fair compromise for failing to meet their estimate.
- They employed high pressure tactics to collect their money and solicit a positive review.

Very fast quality service. Super friendly and caring of us and our property.