One Way Van Lines

Whatever you do do not use this company they will rip you off overcharge you they don't care about breaking your stuff and they will not replace it they will hold your stuff hostage double the price and expect you to pay it or they won't send you think

WARNING!! DO NOT USE THIS COMPANY. THIS COMPANY FORFEITED IN MARYLAND AND IS NOT ALLOWED TO OPERATE PER MD STATE LAW. They were good 2 years ago but now they are an incompetent company that deserves to go out of business. 2 years ago it was great 2 guys took 5 hours to load the truck drive 2.5 hours and unload into our place. YESTERDAY, 3 guys took 8 long hours to move us. We only had a few extra items. It took 5 long hours to load the truck. Only 1 of the 3 guys did any work. The other 2 had to be told what to do or they would stand around doing nothing. At 150 dollars an hour it felt like they were purposely moving slowly to get more money from us. They also unloading everything into the living room and didn't want to move anything into the designated rooms. A saw them eye-roll on multiple occasions and curse under their breath. Customer service was also dumb. They didn't give the movers and updated sheet or give us an accurate qoute. They were also supposed to call us the day before, they did not so called them and their first response was that we werent on the schedule. This was after we paid a deposit. We also had to pay DOUBLE what customer service told us. They wasted my day and my money they dont deserve even 1 star and saying they are incompetent is too nice. Side note they also broke my expensive TV which wasn't even properly wrapped to begin with.

This company is a joke. No one communicates with each other and they incorrectly charged me and then threatened to sell my things because I did not pay $130 that I was told not to pay when the driver arrived. No one there answers the phone and if they do they say that they do not have the information and that its at a different department. I genuinely hope this company does not survive 2022. Do not do business with this company unless you want multiple random additional charges and your belongings held hostage.

Destroyed our brand new TV stand, opened boxes and took items out of them then re-taped them shut, stole all my power tools and other things. Whatever you do, don't use them.