Pack-It Movers

The loading and transport of the contents of a storage locker in Conroe TX to Willis TX (about 11 miles) went very smoothly. The two-man moving crew did a great job.

My complaint is with the company misrepresenting one of their dispatch locations in Conroe TX that no longer exists. I did a Google Maps search for moving companies in Conroe TX - one of the names that popped up was Pack-It Movers located on South Loop 336 West in Conroe.

I called the number to book a move and did not realize that I was speaking with their office in Jersey Village, a suburb of Houston. They scheduled my move, all the while never mentioning that the Conroe dispatch location had been permanently closed.

Pack-It Movers charges a basic 'trip charge' of $89.00 on ALL moves to cover wear-and-tear plus fuel for the equipment. But there is a secondary charge equal to one hour's labor of $109.00 whenever the movers have to travel more than 30 minutes to a customer's location.

Had the mover's been dispatched out of Conroe, as I believed they would be, I would not have been charged an additional hour of labor when they had to drive all the way from Jersey Village (zip code 77040) to my location in Conroe.

Also, these people charge an 8.25% processing fee if you pay with a credit or debit card - this is almost three times the going rate for companies that do charge processing fees.

And finally, our online bank account was suspended for 48 hours after we tried to pay the moving charges using Zelle because of some sort of irregularities with the Pack-It Movers own Zelle account. We ended up paying them using Venmo instead.

This is the second time I have used Pack it Movers in less than a year. Both times the movers were professional. This time I had Corey and Gelvys and they were on time, courteous, helpful, professional, exceptionally hard working crew! They asked me how I wanted things wrapped and placed. They were in one word AMAZING! and just good people. They really took care of me on my move day. I will ask for them again. Thanks Cory and Gelvys.

These guys are fantastic. They took care of everything professionally, make sure to take care of my items, and had no issues going up and down the stairs a whole bunch of times. Definitely recommend.

Vic and Antonio got the job done fast
They took the house door off because it wasn’t fully opening and fixed something wrong in the door for free :) , they were fast and made sure where things are going in which room

Ricky & Samuel did a great job getting us packed and moved.